Filter the list of features or view the known issues (available in English only).

Follow this page to get email updates when we publish new release notes

Support chatbot available in the session

Continuous Delivery Collaborate Ultra 20.24 | Release to Production 14 January 2021
New features

We're excited to introduce our new Chat Support feature. Now, attendees can get support troubleshooting common issues while still in their session. With the new access to support, attendees can troubleshoot first and contact their institution administrator for support after, if they still need. You can find the new Chat Support feature at the end of the My Settings panel.

Recording privacy status more visible

Continuous Delivery Collaborate Ultra 20.24 | Release to Production 14 January 2021
New features, Updated features

Now moderators and session owners know at-a-glance if a recording is locked or public. Locked means only course members can view the video. Anyone not enrolled in a course can't view the video even with a link. Public means anyone with a link can view the recording. You can change the recording sharing privacy in the Recording settings.

Large sessions support for 1000 attendees (postponed)

Continuous Delivery Collaborate Ultra | Postponed from December release

We're having to postpone the release of this feature that was targeted for December, to address performance concerns in particular use cases. We're working to fix this and release the extension to 1000 users as soon as we can, and will update this release note accordingly. Improvements to the participant list's performance, rolled out in the December release, will remain available for all, but the attendee limit for large sessions will remain at 500 for now.

Chat mentions and formatting

Continuous Delivery Collaborate Ultra 20.22 | Release to Production 10 December 2020
New features

Interactions with peers and instructors can lead to greater student success. It's important for students to be able to engage socially and collaboratively. With this in mind, we are excited to introduce two new features added to Collaborate's chat.

  • Chat mentions
  • Message formatting

Chat mentions

Now attendees can tag someone in Chat when they mention them. Anyone tagged is notified so they don't miss it. Type the at (@) symbol and start typing who in the session you want to tag. Select the name when it appears in the list. Moderators are identified with a MOD label so they are easy to find.

Attendees can turn off chat mention notifications in their personal notification settings.

Message formatting

We've updated the Rich Text Editor (RTE) in the Chat panel. Now attendees can format their messages to really get their point across.

Recording storage information in the Recording report

Continuous Delivery Collaborate Ultra 20.22 | Release to Production 10 December 2020
New features

Find out the storage space used by each recording at your institution. There is now a storage usage column in the Recording report that shows the size for each recording in GB.

The Recording report is a manager level report.

Recording processing status

Continuous Delivery Collaborate Ultra 20.18 | Release to Production 8 October 2020
New features

Collaborate now shows the status of recording processing. You can see if a recording is still processing or ready to watch from the Recordings page in the Scheduler.

Bulk invite attendees

Continuous Delivery Collaborate Ultra 20.16 | Release to Production 10 September 2020
New features

In this Collaborate release, session owners can save time and invite more than one attendee to a session at once. From the Invitations panel, select Import Attendees to upload a CSV file with attendee information. Collaborate sends invite emails to the attendees with all the information they need to join.

Beta release of the new whiteboard

Continuous Delivery Collaborate Ultra | Release to Production BETA 10 September 2020. Non Beta target to be confirmed
New features

The new whiteboard was released as a beta to select clients for testing purposes from 23 July 2020. Then extended to a broader audience September 10, 2020. Beta access is now closed for application. General availability of the whiteboard is postponed due to testing. We’ll inform you of a new release date when the new date is determined. Learn more on the Community site.

Now attendees can enjoy better formatting, usability, and annotation persistence with the release of the new whiteboard annotation tools. With the improvements to the annotation tools, attendees can enjoy these features on a session whiteboard or shared file.

  • Better formatting: Pencil thickness, fonts and font size, shapes with color fill, arrows, and more are added to the annotation tools.
  • Usability: It's easier to copy and reuse elements and paste text. You can now erase part of the annotations or clear all. There are multi line text blocks, text wrapping, and safeguards before clearing all annotations.
  • Interaction with breakout groups: You can annotate a file in the main room and then share it with the breakout groups including annotations.

    More on sharing files with breakout groups.

  • Annotation persistence: Annotations made to the whiteboard, or on a file, are saved in the session. You can share something new, go to a new slide, or stop sharing. The annotations remain. Select Clear Annotations to remove them all.

    Create a blank file of several pages to have a multi-page whiteboard.

More on the new annotation tools

Watch a video about the benefits of the new whiteboard on YouTube

Recording reminder

Continuous Delivery Collaborate Ultra 20.16 | Release to Production 10 September 2020
New features

Now Collaborate reminds moderators to start recording the session before they begin. As soon as moderators join the session, Collaborate presents a recording reminder. The reminder is visible until the moderator starts the recording or closes the reminder.

Secure recording links

Continuous Delivery Collaborate Ultra 20.16 | Release to Production 10 September 2020
New features

Secure recordings will only be available for clients with Collaborate Scheduler and Blackboard Learn clients using the Collaborate Ultra Building Block and LTI integration.

As part of our commitment to security and privacy, we want to give instructors more control over their recordings. Public access to recordings is now off by default for new sessions. Only session owners and students enrolled in the course can see the recording. Any links shared to the recording will no longer work when the recording is secure. When public access is off, the recording is secure.

Instructors can choose to allow public access in the Recording Settings.  When the Public access check box is selected, a shareable link to the recording is available. Anybody with the link can view the recording while public access is allowed. If the instructor clears the Public access check box later, the shareable link stops working.

If you want the default changed to public access always on, submit a request on Behind the Blackboard. Instructors can choose to turn public access off in the recording settings.

Only recordings made after the 20.13 release have public access turned off by default. All previous recordings have public access on by default. You can change the access for earlier recordings in the recording settings.

Chat profanity filter

Continuous Delivery Collaborate Ultra 20.14 | Release to Production 6 August 2020
New features

We are excited to announce the new profanity filter for English and Spanish terms. Now, if someone uses inappropriate words in the chat those words are filtered out. The words are replaced with a series of stars.

This feature primarily filters out some of the most commonly used offensive terms relating to race/national origin and gender identity/expression, as well as derogatory slang for body parts or sexual acts.  It is in English, French, and Spanish.  It is primarily intended for use by K12 schools.  The default is that this feature is disabled.  We understand that, by its nature, no such list will be complete and is likely to be over- or under-inclusive.

The chat profanity filter is off by default. Moderators can turn it on in Session Settings.

  1. Select the checkbox next to Hide profanity in chat messages
  2. End the current session
  3. Start a new session to apply the changed setting. Changes will also apply to subsequent session recordings.

    Reloading the session is not sufficient.

Learn more about the chat profanity filter

Share camera

Continuous Delivery Collaborate Ultra 20.09 | Release to Production 13 June 2020
New features

Collaborate 20.02, 20.04, 20.06, and 20.08 releases included in this 20.09 release.

The Share camera option gives you the ability to share more than one camera. Share your video and share another camera connected to your computer. Students can see you and anything else you want to show. You're only limited by the number of cameras and USB ports in your computer.

The video will appear backwards to you in the preview. This is normal. Your video will appear correctly to others in the session and in recordings. The video won't appear backwards to other attendees or in recordings. Video is only mirrored in the preview window.

Download poll results report

Continuous Delivery Collaborate Ultra 20.09 | Release to Production 13 June 2020
New features

Collaborate 20.02, 20.04, 20.06, and 20.08 releases included in this 20.09 release.

Now moderators, instructors, and administrators can download a session's Poll report. This report includes the poll question and how each attendee responded.

Webinar mode

Continuous Delivery Collaborate Ultra | Release to Production 15 April 2020
New features

Webinar mode is not available for our clients on the Moderator Access (Classroom) license. It is available for clients on our Department and Enterprise licenses. For questions about your license or to upgrade, please contact your Blackboard Account Executive.

We are excited to announce that administrators can now create large sessions that support up to 500 attendees. You no longer need to submit a large session request. Change any session to webinar mode in the Session Settings.

If you don't see the option in Session Settings, submit a request to enable it on Behind the Blackboard.

More on Collaborate's webinar mode