Community Engagement 10.21

Continuous Delivery 10.21 | Release to Production 5 and 8 October 2020
Improvements, bug fixes

Here's what the 10.21 release includes:

  • Enhancements
  • Bug fixes

Enhancements and bug fixes

We have resolved the following issues in this release. We’ve listed the issues as they were originally entered and, in the order, that they were reported.

  • Messaging improvements:
    • Fixed an issue that prevented email address with a space character at the end from unsubscribing to emails
    • Fixed an issue that prevented delivery options set at the District level from being applied to schools
    • Fixed an issue that caused attachments sent by teachers to not appear in the Notifications sections of the Mobile Communications App
    • Improved merge tagging
    • Fixed an issue that would sometimes prevent tags from pulling in appropriate information
    • Updating the title of an automated message now updates the title of the message on the message importing screen
    • Fixed an issue preventing recipients with an apostrophe in their name from being selected
    • Automated messages now save when an audio option isn't selected
    • Fixed an issue preventing the character count in Automated Messages from updating
    • Fixed an issue preventing custom automated messages from being deleted
    • Staff accounts that are cc'd on Attendance messages now receive those messages
    • Fixed an issue causing certain translated languages to disappear after translation
    • Editing a saved message in Copy From now copies the entire message, including images
    • Fixed an issue that sometimes caused messages to be sent to students instead of parents
  • Mapping improvement:
    • Improved results while searching for recipients in mapping
  • General improvements:
    • Fixed an issue causing the Tips and Tricks Twitter feed to appear empty
    • Play audio button is no longer unresponsive in the Custom Automated Messages screen
    • Improved email validation throughout the product to prevent unsupported characters from being uploaded
    • Default caller ID is no longer overwritten when saving changes to the org page
    • Fixed an issue impacting the removal of multiple email addresses at once
    • Fixed an issue that caused an unexpected error when viewing account information
    • Improved the RSS widget to ensure widgets are tied to the appropriate school
    • Fixed an issue that caused newly created Smore newsletters to not load after creations
    • Improved delete logic to ensure data sources can't be deleted if being used by an import
  • Reporting improvements:
    • Delivery reports no longer contain CSS code
    • Fixed an issue that caused an error when trying to edit information for a user from the bad phone/email report
    • Improved results to include more data when exporting data from the contacts tab
    • Fixed an issue that prevented edits to scheduled reports
    • Scheduled contact reports now return the right date and time
    • Emailed message tracking report now contains over 2,000 records
  • Accessibility improvements:
    • Improved the Tip Line widget to ensure a 100% accessibility score when embedded into WCM
  • Regulatory Compliance:
    • Updated wording when texting HELP to our shortcodes 60680, 54968 or 39025 to meet regulatory compliance. It now reads: Blackboard SMS messages. Msg&data rates may apply. Reply STOP to cancel. More Info: 800-829-8107