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Course Messages

Last Modified
10:25, 7 Nov 2013

Course messages are private and secure text-based communication that occurs within a course and among course members. Although similar to email, you must be logged into a course to read and send course messages. Using the course messages tool instead of the email tool can also be more reliable. Problems with incorrect or out-of-date student email addresses do not affect course communication.

Course messages are not the same as messages sent using My Blackboard. To learn more, see About Messages.

Students are not notified if they receive a new course message. Advise your students to make routine checks for new messages. Both incoming and outgoing messages are saved in the course messages tool.

Course messages are organized in folders, marked as read or unread, moved to other folders, or deleted. The messages area has two folders, Inbox and Sent that you cannot rename or delete.

Your institution can choose to allow or not allow users to create personal folders and add file attachments. By default, users may not create personal folders and add file attachments.

How to Send a Course Message

  1. On the course menu, click the Tools link. On the Tools page, select Course Messages.

    -OR-

    On the Control Panel, expand the Course Tools section and select Course Messages.

  2. On the Course Messages page, click Create Message on the action bar.
  3. On the Compose Message page, select To and a list of course members appears.
  4. In the Select Recipients: To line box, select the recipients and click the right-pointing arrow to move them to the Recipients box. You can use the Cc, and Bcc functions to send the message to those users that may be interested in the message, but are not the primary recipients. When using Bcc, other recipients do not know that the users listed in the Bcc field are receiving the message.

    For Windows, to select multiple users in a row, press the SHIFT key and click the first and last names. To select users out of sequence, press the CTRL key and click each name needed. For Mac systems, press the COMMAND key instead of the CTRL key. You can also select all course members with the Select All function.

  5. Type the Subject.
  6. Type the Body. You can use the content editor functions to format the text and include files, images, web links, multimedia, and mashups. You may only attach files from Course Files or the Content Collection.
  7. Click Submit.

How to View and Forward a Course Message

  1. On the Course Messages page, select a folder.
  2. On the Folder page, click the link in the message's Subject column.
  3. On the View Message page, click Forward to send a copy of the message to someone else.
  4. On the Forward Message page, select the recipients in the Select Recipients: To line box and click the right-pointing arrow to move them to the Recipients box.

    For Windows, to select multiple users in a row, press the SHIFT key and click the first and last names. To select users out of sequence, press the CTRL key and click each name needed. For Macs, press the COMMAND key instead of the CTRL key. You can also select all course members with the Select All function.

  5. Click Submit.

How to Create a Course Messages Folder

If allowed by your institution, you can create personal folders to help organize your course messages. Personal folders are only for storing messages. Messages received always appear in the Inbox folder first and messages sent always appear in the Sent folder. After a message appears, you can move it into a personal folder.

  1. On the Course Messages page, click Create Folder on the action bar.
  2. On the Add Folder page, type the name of the new personal folder in the Name box.
  3. Click Submit.

How to Move a Course Message

You can move messages from any folder to a personal folder. Using personal folders is a good way to organize messages so they are easy to find later. You cannot move a message to the Sent folder or the Inbox folder.

  1. On the Course Messages page, select the folder that contains the message.
  2. On the Folder page, select the check box for each message and click Move.
  3. On the Move Message page, select a folder from the Select a Personal Folder drop-down list. This is the folder where you will store your messages. The messages are deleted from the old folder after they have been moved to the new folder.
  4. Click Submit.

How to Delete a Course Message

  1. On the Course Messages page, select the folder that contains the message.
  2. On the Folder page, select the check box for each message and click Delete. Deleting a message is final and irreversible.

How to Print a Course Message

  1. On the Course Messages page, select the folder that contains the message.
  2. On the Folder page, click the link in the message's Subject column.
  3. On the View Message page, click Print. The message is printed using the web browser's print settings.

How to Add a Course Messages Link to the Course Menu

If you want students to access the course messages tool often, you can add a link to the course menu for one-click access to the tool. You can customize the name of the link as needed.

  1. Change Edit Mode to ON and point to the plus sign above the course menu. The Add Menu Item drop-down list appears.
  2. Select Tool Link.
  3. Type a Name for the link.
  4. From the Type drop-down list, select Messages.
  5. Select the Available to Users check box.
  6. Click Submit.

The new tool link appears last in the course menu list. Press and drag the arrows icon to move the link into a new position. Access a message's contextual menu to rename, delete, or hide the link from students.

video  Send Messages (Flash movie | 1m 37s )

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