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Course Messages

Last Modified
17:32, 21 Feb 2013

Messages are private and secure text-based communication that occurs within a course and among course members. Although similar to email, you must be logged in to the course to read and send messages. Using the Messages tool instead of the Email tool can also be more reliable. Problems with incorrect or out-of-date student email addresses do not affect course communication.

Course Messages are not the same as messages sent using using My Blackboard. To learn more about messages, see Messages.

Students are not notified if they receive a new message, so advise them to make routine checks for new messages. Both incoming and outgoing messages are saved in the Messages tool.

Messages are organized in folders, marked as Read or Unread, moved to other folders, or deleted. The Messages area has two folders, Inbox and Sent which you cannot rename or delete.

The Blackboard administrator can choose to allow or not allow users to create personal folders. By default, users may not create personal folders.

Accessing Messages

You can access the Messages tool from the Tools link on the course menu and from the Control Panel. You may also add a customized link to the course menu. To learn more, see How to Add a Messages Link to the Course Menu.

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Item corresponding to the image above Access Messages using the default Tools link on the Course Menu. On the Tools page, select Messages.

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Item corresponding to the image above Alternatively, on the Control Panel, expand the Course Tools section and select Messages.

How to Send a Message

  1. On the course menu, click the Tools link. On the Tools page, select Messages.

    -OR-

    On the Control Panel, expand the Course Tools section, and select Messages.

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  2. On the Messages page, click Create Message on the action bar.

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  3. On the Compose Message page, select To and a list of course members appears.
  4. In the Select Recipients: To line box, select the recipients and click the right-pointing arrow to move them to the Recipients box. You can use the Cc, and Bcc functions to send the message to those users that may be interested in the message, but are not the primary recipients. When using Bcc, other recipients do not know that the users listed in the Bcc field are receiving the message.
  5. Type the Subject.
  6. Type the Body. You can use the Text Editor functions to format the text and include files, images, web links, multimedia, and mashups. You may only upload from Course Files or the Content Collection.
  7. In the Attachment section, optionally, add an attachment from your computer.

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    For Windows, to select multiple users in a row, press the SHIFT key and click the first and last names. To select users out of sequence, press the CTRL key and click each name needed. For Mac systems, press the COMMAND key instead of the CTRL key. You can also select all course members with the Select All function.

How to Create a Message Folder

You can create personal folders to help organize your messages. Personal folders are only for storing messages. Messages received always appear in the Inbox folder first and messages sent always appear in the Sent folder. Once a message appears, you can move it into a personal folder.

  1. On the course menu, click the Tools link. On the Tools page, select Messages.

    -OR-

    On the Control Panel, expand the Course Tools section, and select Messages.
  2. On the Messages page, click Create Folder on the action bar.

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  3. On the Add Folder page, type the name of the new personal folder in the Name box.
  4. Click Submit.

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The new personal folder is created.

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How to View a Message

  1. On the course menu, click the Tools link. On the Tools page, select Messages.

    -OR-

    On the Control Panel, expand the Course Tools section, and select Messages.
  2. On the Messages page, select the folder that contains the message.

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  3. On the Folder page, click the link in the message's Subject column.

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  4. On the View Message page, click Forward to send a copy of the message to someone else.

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  5. On the Forward Message page, select the recipients in the Select Recipients: To line box and click the right-pointing arrow to move them to the Recipients box.
  6. Click Submit.

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    For Windows, to select multiple users in a row, press the SHIFT key and click the first and last names. To select users out of sequence, press the CTRL key and click each name needed. For Macs, press the COMMAND key instead of the CTRL key. You can also select all course members with the Select All function.

How to Move a Message

You can move messages from any folder to a personal folder. Using personal folders is a good way to organize messages so they are easy to find later. Use theMove Message function to move messages from one folder to another. You cannot move a message to the Sent folder or the Inbox folder.

  1. On the course menu, click the Tools link. On the Tools page, select Messages.

    -OR-

    On the Control Panel, expand the Course Tools section, and select Messages.
  2. On the Messages page, select the folder that contains the message.

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  3. On the Folder page, select the check box for each message and click Move.

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  4. On the Move Message page, select a folder from the Select a Personal Folder drop-down list. This is the folder where you will store your messages. The messages are deleted from the old folder after they have been moved to the new folder.
  5. Click Submit.

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How to Delete a Message

  1. On the course menu, click the Tools link. On the Tools page, select Messages.

    -OR-

    On the Control Panel, expand the Course Tools section, and select Messages.
  2. On the Messages page, select the folder that contains the message.
  3. On the Folder page, select the check box for each message and click Delete. Exercise caution because deleting a message is final and cannot be undone.

How to Print a Message

  1. On the course menu, click the Tools link. On the Tools page, select Messages.

    -OR-

    On the Control Panel, expand the Course Tools section, and select Messages.
  2. On the Messages page, select the folder that contains the message.
  3. On the Folder page, click the link in the message's Subject column.

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  4. On the View Message page, click Print. The message is printed using the web browser's print settings.

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How to Add a Messages Link to the Course Menu

If you want students to access the Messages tool often, you can add a link to the course menu for one-click access to the tool. You can customize the name of the link as needed.

  1. Ensure Edit Mode is ON and point to the plus sign above the course menu. The Add Menu Item drop-down list appears.
  2. Select Tool Link.
  3. Type a Name for the link.
  4. From the Type drop-down list, select Messages.
  5. Select the Available to Users check box.
  6. Click Submit.

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The new tool link appears last in the course menu list. Press and drag the arrows icon to move the link into a new position. Click the Messages action link ( Action Link icon ) to access the contextual menu. You can rename, delete, or hide the link from students.

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Related Tutorials

Related TutorialFlash video  Changing Forum Settings (Flash movie | 1m 51s )

Related TutorialFlash video  Send Messages (Flash movie | 1m 37s )

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