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Enrolling and Managing Users

Last Modified
15:18, 5 Mar 2013

The Users page lists all enrolled users in a course and allows you to manage their settings. In many cases, your school handles course enrollments for registered students and manages their accounts. If your school allows it and gives you the appropriate permissions, you can add or delete users as well as change passwords, roles, profile information, and availability in your course.

Access the Users page from the Control Panel in the Users and Groups section.

About Enrolling Users

You can enroll users in three ways. These options are available from the Enroll User drop-down menu or the Batch Enroll function on the action bar.

  • Create a User: Users created in a course are automatically enrolled in that course.
  • Find Users to Enroll: Users that have an existing account in the system can be enrolled in the course.
  • Batch Enroll: Enroll multiple users to the course all at once and assign them a course role.

How to Create Users

Your school manages the ability of instructors to create new users. If you are unable to create users, contact your school for more information.

  1. On the Control Panel, expand the Users and Groups section and click Users.
  2. On the Users page, point to Enroll User on the action bar to access the drop-down list.
  3. Select Create User.
  4. Provide the required information and any other relevant personal information.
  5. Select a Role and Availability for the user.
  6. Click Submit.

For schools with multiple information systems, creating users may occur in a different information system accessed by a link at the top of this page.

Information about users is stored in a user profile. Your school determines which of the fields of data in the user profile appear to users and which are editable by users.

How to Find Users to Enroll

  1. On the Control Panel, expand the Users and Groups section and click Users.
  2. On the Users page, point to Enroll User on the action bar to access the drop-down list.
  3. Select Find Users to Enroll.
  4. Type a username or click Browse to search for users. Only users that are not already enrolled in your course will be identified in a search for users.
  5. Select or type as many usernames as needed. Separate multiple usernames with commas.
  6. Select a Role and Enrollment Availability for the users.
  7. Click Submit

Located Users: The results of a search will display up to 25 names on a page. Searches that result in more than 25 users will display users on multiple pages. You cannot enroll multiple users who appear on different pages. Instead, select users to enroll from a single page and click Submit. Redo the search to select additional users to enroll.

Availability: Users who have been made Unavailable by your school cannot be enrolled in a course. Users who have been enrolled in a course but made Unavailable by you will not see your course in My Courses and do not have access to your course. You need to set the course to Available for these users so they can see they are enrolled in your course.

How to Batch Enroll Users

Batch Enroll Users adds multiple users to your course and assigns them a course role. Users that do not exist in the system will be created in the system and added to your course. User data is defined in a batch file that must be created outside the system. Common creation tools are text editors and Microsoft Excel.

Your school manages the ability of instructors to batch enroll users. If you are unable to batch enroll users, contact your school for more information.

  1. On the Control Panel, expand the Users and Groups section and click Users.
  2. On the Users page, click Batch Enroll Users.
  3. Click Browse to locate the batch file, and select a Delimiter Type, if necessary.
  4. Click Submit.

Information About Batch Files

Batch files are TXT files that can hold large quantities of information to upload to the system. Each batch utility contains specific instructions on creating the batch file. The following batch file standards are universal.

  • Each file must be one of the supported file types: TXT (plain text) or CSV (comma-separated values)

    Microsoft Excel versions 2003 and later automatically insert double quotes in every field if the worksheet is saved as a CSV file.

  • Each file must be in DOS format. Files in Mac or UNIX format must be converted to DOS.
  • Each field must be enclosed in double quotation marks. For example: "John"
  • If quotation marks appear in a field, use an escape character to indicate that the next character does not mark the end of the field. The escape character is a backslash (\). For example: "\"NICKNAME\""
  • Each field must be separated with one of the following delimiters: comma, colon, or tab. When selecting AUTO, only one type of delimiter may be used in each batch file. For example: "John","Smith" or " "John":"Smith"
  • Each record must be on a separate line. For example:

    "John","Smith"

    "Samantha","Baker"

  • Do not include blank lines between records. The blank line will be processed and return an error.
  • Blackboard recommends that each batch file not exceed 500 records because of timeout restrictions associated with most browsers.

How to Remove Users From a Course

Removing users from your course is final and irreversible. All of the information associated with the users, such as Grade Center information, assessment and assignment information, and course statistics are also deleted. Discussion board posts, received messages, and email are not deleted. Deleted users and their corresponding information cannot be restored to your course. However, you can re-enroll a deleted user into your course without any associated data.

  1. On the Control Panel, expand the Users and Groups section and click Users.
  2. Select the check boxes next to the users you want to remove from your course.
  3. Click Remove Users From Course.
  4. A pop-up window warns you that the action is final. Click OK to delete the user.

Alternatively, you can delete users one at a time by using the option in each user's contextual menu.

  1. On the Users page, access a user's contextual menu.
  2. Select Remove Users From Course.
  3. A pop-up window warns you that the action is final. Click OK to delete the user.

Managing Settings for Users

The following functions are accessed in a user's contextual menu. The options include:

  • Edit: Personal information about a user can be updated from this page.
  • Change User's Password: A user will receive an email notification after the password is changed.
  • Change User's Role in Course: Select the role for a user. This setting only affects the course you are teaching. To learn about roles, such as student or teaching assistant (TA), see Course Roles.
  • Change User's Availability in Course: Set a user's availability to Yes or No. This setting only affects the course you are teaching. Availability appears in the right column on the Users page.
  • Remove Users From Course: Select this option to delete users. You will be prompted to confirm the removal.
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