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Browser Support for SP 11

Last Modified
16:50, 27 Mar 2013

If you​ are not sure which version of Blackboard Learn you are using, see Finding the Right Help for Me.  


The following tables highlight the new platform and browser configurations tested for SP 11 using the following support terms:

  • Certified: Fully supported technology with highest level of testing before release.
  • Compatible: Fully supported technology with minimal level of testing before release.
  • Unsupported: Unsupported technology because it is either impossible or not tested.
  • Provisional: (Client Technologies ONLY) future technologies considered supported by Blackboard Support.

Microsoft Windows

Browsers Supported on Windows in SP11
  Internet Explorer 10 Internet Explorer 9 Internet Explorer 8 Firefox ESR1 Firefox (Final Release Channel)2 Chrome (Stable Channel)3
Windows XP (32-bit) Unsupported by Microsoft Unsupported by Microsoft Compatible Certified Compatible Compatible
Windows Vista (32-bit) Unsupported by Microsoft Certified Compatible Certified Certified Compatible
Windows Vista (64-bit) Unsupported by Microsoft Compatible Compatible Certified Compatible Compatible
Windows 7 (32-bit) Provisional Certified Compatible Certified Certified Certified
Windows 7 (64-bit) Provisional Certified Compatible Certified Certified Certified
Windows 8 (32-bit) Compatible Unsupported by Microsoft Unsupported by Microsoft Certified Certified Certified
Windows 8 (64-bit) Certified Unsupported by Microsoft Unsupported by Microsoft Certified Certified Certified

Apple Mac OS

Browsers Supported on Mac for SP11
  Safari 6.0.1 Safari 5.1 Safari 5.0 Safari 4.0 Firefox ESR1 Firefox4 (Final Release Channel)2 Chrome (Stable Channel)3
Mac OSX 10.6 Unsupported by Apple Certified Certified Compatible Certified Certified

Certified3

Mac OSX 10.7 Certified (10.7.5) Certified Unsupported by Apple Unsupported Certified Certified Certified3
Mac OSX 10.8 Certified (10.8.2) Certified Unsupported by Apple Unsupported Certified Certified Certified3

1Firefox ESR is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions. More information is available at http://www.mozilla.org/en-US/firefox/organizations/.

2The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.

3The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases.More information is available at www.chromium.org.

Chrome users who have updated Java on their system to Java 7 will no longer be able to access Java applets – this will result in the loss of some Learn capabilities such as the Math Editor due to the incompatibilities between Chrome and Java 7. At the time of release of SP10/11 Chrome was tested for the ability to render Learn pages pertinent to the core functionality of Learn and as such Chrome was certified. Note that the Math Editor provided in 9.1 SP12 is delivered via JavaScript and is not impacted by the Java 7/Chrome incompatibility.

4Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.

Technologies Not Supported

The following technologies are not supported in SP 11:

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
  • Safari 2.0, 3.x and any version on Windows
  • Windows XP 64-bit
  • Mac OSX 10.3, 10.4, 10.5
  • Java 5, although it may continue to work

Other Support in SP 11

Accessibility and JAWS

Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing in SP 11.

JRE Support

JRE (Java Runtime Environment) is not required for users to access and interact with the Learn platform with the exception of the following features and tools:

  • Learn collaboration tools virtual classroom and chat
  • Multiple-file uploads
  • Math equation editor
  • Default text editor shipped with Learn 9.1 SP9 and earlier

Blackboard has tested and supports these features with version 7 JRE. JRE 6 may work, but could result in unexpected behavior. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html. Windows system administrators who want to provide auto-download for users can find the.cab file link for the appropriate JRE at http://www.oracle.com/technetwork/java/javase/autodownload-140472.html.

For information on security and JRE, see this Blackboard Security Advisory.

Java Applet Code Signing

Java applets bundled with Blackboard Learn 9.1 SP 11 are now signed with a timestamping authority, https://timestamp.geotrust.com, which certifies that the Blackboard code signing certificate was valid at the point in time when the applet was signed. Web browser client JDKs that trust the timestamping authority will run the applets without error, even after the Blackboard code signing certificate expires. All JDKs since version 1.5 trust this timestamping authority by default.

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