If you are not sure which version of Blackboard Learn you are using, see Finding the Right Help for Me.
The following tables highlight the new platform and browser configurations tested for SP 10 using the following support terms:
|Internet Explorer 9||Internet Explorer 8||Firefox ESR1||Firefox (Final Release Channel)2||Chrome (Stable Channel)3|
|Windows XP (32-bit)||Unsupported||Supported||Supported||Supported||Supported|
|Windows Vista (32-bit)||Supported||Supported||Supported||Supported||Supported|
|Windows Vista (64-bit)||Supported||Supported||Supported||Supported||Supported|
|Windows 7 (32-bit)||Supported||Supported||Supported||Supported||Supported|
|Windows 7 (64-bit)||Supported||Supported||Supported||Supported||Supported|
|Safari 5.1||Safari 5.0||Safari 4.0||Firefox ESR1||Firefox4 (Final Release Channel)2||Chrome (Stable Channel)3|
|Mac OSX 10.6 "Snow Leopard"||Supported||Supported||Supported||Supported||Supported||Supported|
|Mac OSX 10.7 "Lion"||Supported||Unsupported||Unsupported||Supported||Supported||Supported|
1Firefox ESR is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions. More information is available at http://www.mozilla.org/en-US/firefox/organizations/.
2The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.
3The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases.More information is available at www.chromium.org.
4Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.
The following technologies are not supported in SP 10:
Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing in SP 10.
Blackboard Learn requires the latest version of Sun JRE 7. JRE 6 will continue to work with SP 10. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html. Windows system administrators who want to provide auto-download for users can find the.cab file link for the appropriate JRE at http://www.oracle.com/technetwork/java/javase/autodownload-140472.html.
Java applets bundled with Blackboard Learn 9.1 SP 10 are now signed with a timestamping authority, https://timestamp.geotrust.com, which certifies that the Blackboard code signing certificate was valid at the point in time when the applet was signed. Web browser client JDKs that trust the timestamping authority will run the applets without error, even after the Blackboard code signing certificate expires. All JDKs since version 1.5 trust this timestamping authority by default.