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Browser Support for SP 10

Last Modified
17:03, 27 Mar 2013

If you are not sure which version of Blackboard Learn you are using, see Finding the Right Help for Me.  


The following tables highlight the new platform and browser configurations tested for SP 10 using the following support terms:

  • Certified: Fully supported technology with highest level of testing before release.
  • Compatible: Fully supported technology with minimal level of testing before release.
  • Unsupported: Unsupported technology because it is either impossible or not tested.

Microsoft Windows

Browsers Supported on Windows in SP 10
  Internet Explorer 9 Internet Explorer 8 Firefox ESR1 Firefox (Final Release Channel)2 Chrome (Stable Channel)3
Windows XP (32-bit) Unsupported Compatible Certified Compatible Compatible
Windows Vista (32-bit) Certified Compatible Certified Certified Compatible
Windows Vista (64-bit) Compatible Compatible Certified Compatible Compatible
Windows 7 (32-bit) Certified Compatible Certified Certified Certified
Windows 7 (64-bit) Certified Compatible Certified Certified Certified

Apple Mac OS

Browsers Supported on Mac for SP 10
  Safari 5.1 Safari 5.0 Safari 4.0 Firefox ESR1 Firefox4 (Final Release Channel)2 Chrome (Stable Channel)3
Mac OSX 10.6 "Snow Leopard" Certified Certified Compatible Certified Certified Certified
Mac OSX 10.7 "Lion" Certified Unsupported Unsupported Certified Certified Certified

1Firefox ESR is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions. More information is available at http://www.mozilla.org/en-US/firefox/organizations/.

2The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.

3The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases.More information is available at www.chromium.org.

4Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.

Technologies Not Supported

The following technologies are not supported in SP 10:

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
  • Safari 2.0, 3.x and any version on Windows
  • Windows XP 64-bit
  • Mac OSX 10.3, 10.4, 10.5
  • Java 5, although it may continue to work

Other Support in SP 10

Accessibility and JAWS

Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing in SP 10.

JRE Support

Blackboard Learn requires the latest version of Sun JRE 7. JRE 6 will continue to work with SP 10. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html. Windows system administrators who want to provide auto-download for users can find the.cab file link for the appropriate JRE at http://www.oracle.com/technetwork/java/javase/autodownload-140472.html.

Java Applet Code Signing

Java applets bundled with Blackboard Learn 9.1 SP 10 are now signed with a timestamping authority, https://timestamp.geotrust.com, which certifies that the Blackboard code signing certificate was valid at the point in time when the applet was signed. Web browser client JDKs that trust the timestamping authority will run the applets without error, even after the Blackboard code signing certificate expires. All JDKs since version 1.5 trust this timestamping authority by default.

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