Get your credentials

To use Collaborate with the Ultra experience with your Learning Management System (LMS), start by contacting Blackboard to have it enabled on your instance and receive your integration credentials.

Submit a case on Behind the Blackboard (available in English only). Fill in all of the fields and make these selections:

  1. From the What's New for... menu, select Collaborate.
  2. Select Create a case.
  3. From the Account menu, select your school's account.
  4. From the Product Line menu, select Collaborate.
  5. From the Environment menu, select your school's Collaborate license.
  6. From the Issue Topic menu, select Ultra Experience.
  7. From the Functional Area menu, select New LMS Integration credential requests.
  8. From the Category menu, select your Learning Management System.
    • Blackboard Learn
    • LTI integration
    • Moodle plugin
    • Rest API integration
  9. From the Instance menu, select your instance:
    • Production
    • Test
    • Development
  10. In the Description area, specify Collaborate Ultra.