Learn SaaS release 3900.15.0 update: Customer Self Service Maintenance Scheduler for Postgres Upgrade

Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
Ultra Experience

We try our best to have the highest uptime available for Learn SaaS, but there are often some actions that require we take a customer’s site down to perform maintenance. The database upgrade to Postgres 12.5 is one such upgrade that will require some downtime.

We're releasing a new process to reduce the amount of coordination and communication efforts between clients and Blackboard Support. With this release, we give administrators the control in their production environments to schedule their maintenance window in the administrator panel, and select themselves a date and a time that allows for minimal disruption to their users.

You can learn more detailed information on Behind the Blackboard.