Access reports

  1. Go to

  2. Sign in with your Institutional or Blackboard Data Account. 

  3. Select the top-left menu.

  4. On the vertical left-sidebar navigation panel, select the area of reporting you want to access. 

  1. Each reporting area has a list of available reports and a description of the questions each report answers.  

  1. Select a report to access it. 

Reports can have multiple tabs of information. Navigate through them to access all the available data.  


Animated GIF showing how to access reports. The steps are to go to, sign in with your institutional or Blackboard Account, Select the top-left menu, On the vertical left-sidebar navigation panels select the reporting area you want to explore, select the report you want to access within the selected reporting area.

Reset Blackboard Data password 

You can reset your password by the following method if you have a Blackboard Data account. If you're using your Institutional account to login, you'll need to contact your system administrator. 

  1. Go to your and select Sign In > Sign in with your Blackboard Data account

  2. Alternatively, go to your Snowflake Reader account and select the Login using Auth0 button. 

  3. Select your SaaS Hosting Region. 

  4. From the Blackboard Data account sign-in modal, select Don't remember your password? 

  5. Fill out the email field with the user email with a Blackboard Data account already provisioned.  

  6. Select SEND EMAIL. 

  7. A confirmation message appears on the page. 

  8. Check your inbox for an email from Blackboard Data. Note: If you can't find the email in your inbox, check your spam or junk folder.  

  9. In the email, select CONFIRM. You'll be redirected to the Change Password page. 

  10. From the Change Password page, set your new password. After you enter and confirm your new password, you'll see a message confirming the password change. 

  11. Go back to your Snowflake Reader account, or sign-in. 


Your account must be created and activated by Blackboard Provisioning for this process to work. 

Language settings 

Choose your preferred language 

You can select your preferred language from the available language pack: 

  1. Select the Language choice drop-down menu. 

  1. From the drop-down list of available languages, select your preferred language. 

There are terms that aren't currently localized and will remain in English after you've selected another language. The localized version of these terms will be delivered in a progressive manner throughout 2022 and 2023.  

Change your calendar's language 

Blackboard Data Reporting date picker calendars match your system's language and may differ from your browser's language.  

Update your system settings to view your calendar in another language:   

Set up institutional accounts 

Institutional Authentication is a single-sign-on service for Blackboard Data that provides seamless authentication between Blackboard Learn SaaS and Blackboard Data. This gives an increased level of security and control over the Blackboard Data Account authentication methods and enables additional features in Blackboard Data. 

Find out more in Institutional Authentication


Reset controls 

  1. Inside a report tab, go to the control you want to reset. 

  1. Select the More Options icon.

  1. Select Reset. 

Get Detailed Data with Visual Filtering

Visual filtering allows you to filter course and student data by selecting categories in other data visualizations in the same report tab.

Visual filtering adds filters on top of your selected filters in the Controls section and other filters in the report tab.

Apply a visual filter

  1. Select a category in any data visualization inside the report tab by which you want to filter course and student data.
  2. The selected category will be highlighted.
  3. Go to the course and student data to see it filtered by your selected category.

Review and delete visual filters

  1. Select the chart or table you want to review or delete the visual filters from.
  2. In the top-right corner option menu, select the filter icon. 
    Applied filter icon in the top right corner options
  3. Select the remove icon next to the filter you want to remove.
  4. To clear all applied visual filters, select Clear. 
    Clear option in applied filters option

A combination of visual filters can result in no data displayed. Remove a visual filter to go back.


Video example of visual filtering

Maximize data visualizations 

  1. Inside a report tab, select the data visualization you want to maximize. 
  2. Select the maximize icon on the right-hand panel.
  3. To minimize the visualization, select the minimize icon on the right-hand panel.

Export to CSV

  1. Inside a report tab, select the data visualization you want to maximize.
  2. Select the More Options icon on the right-hand panel.
  3. Export to CSV.

Print a report

  1. Inside a report tab, select the icon in the top right corner.
  2. Select Print.
  3. Choose the settings for your print.
  4. Select Go to preview.
  5. Check that all looks as you want or change what you need by selecting Configure.
  6. Select PRINT in the top left corner.

Download a report in PDF

  1. Inside a report tab, select the icon in the top right panel.
  2. Select Generate PDF. Wait a few minutes while generating the PDF file.
  3. When the PDF is ready, select Download Now.
  4. Or select again the icon in the top right corner and choose View Downloads. A panel will open with the PDF files generated, select Click to download.

Blackboard Data Reporting data refresh frequency

Overnight, aligned to the timezone of the Blackboard Learn instance.

Blackboard Data Reporting isn’t working 

If you experience issues with Blackboard Data Reporting here are some things, you can try: 

  • Check your Internet connection: If Blackboard won't open or load for you, check your network connection. Make sure you're connected to the internet. 

  • Check Blackboard's status: If your Internet connection is ok, check to see if Blackboard Data is down. If it is listed, this is a known issue, and we are working to resolve it. Watch that page for updates. 

  • Contact your institution's support or help desk: If you don't see an issue and the problem continues, contact your institution's support or help desk. If you don't know how to contact your institution's help desk, you can look up your university with our Support Service