The linked resources are available in English only.

About Blackboard Assist

Blackboard Assist is a resource portal just for Higher Education Institutions and their students. It aims to help students in the many ways that they may need assistance during their academic journey. Blackboard Assist will provide resources that students can directly engage in to help them succeed at their institution. “Assist” will be available to students via Blackboard Learn and Blackboard App. It will direct students to academic, financial, housing, transportation, student life, career readiness, advising, and health and wellness services. 

Learn more

Watch a video about Blackboard Assist

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Introducing Blackboard Assist

Get started

Any Higher Education client on SaaS will have access (Both the Ultra Base Navigation and Original Navigation). Ready to get started? Use the guide below to compile your institutional services to populate Assist.

Communication checklist

Building a communication plan from the ground up takes time. That's why we've developed a checklist to help you take advantage of multiple channels. You can download and customize this checklist to fit your needs.

Social Media Toolkit

Promoting Blackboard Assist on social media is a great way to showcase your service listings and promote the tool to your students. We have included a social toolkit with prepopulated posts from Blackboard and our North American partners as well as social tiles. You can download and customize this toolkit to fit your needs.


Email templates

A customizable email template to share information to faculty and staff about the new Blackboard Assist feature.

A customizable email template to build excitement and share specific information about the new Blackboard Assist feature.

Announcement in Blackboard Learn

Use the announcements tool to let students know Blackboard Assist is available to them. Here’s an example:

Blackboard Assist for students is available in Learn on your desktop and the Blackboard App available in the Apple and Google stores. Blackboard Assist is a central hub for both online and on-campus resources meant to drive your success from any location. Try out any of the listed services and subscribe to the services that best suit your needs.

More on announcements

Communication resources for web & distribution

You don't need to create everything from scratch. These datasheet,  social tiles, and headers / footers can easily be used on your institutional web properties or distributed to generate excitement about the latest Blackboard Assist release.

  • Social Tiles (can be found in our social media toolkit)
  • Header Image (can be found in our social media toolkit)