Filter the list of features or view the known issues (available in English only).

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Support for SRT caption files for recording post-captioning

Collaborate November Release | Release to Production 31 Oct - 1 Nov, 2018
Updated features, Collaborate November 2018 release schedule on Behind the Blackboard (available in English only)

We recently added the ability to upload a caption file to your recordings in the Collaborate Scheduler user interface (UI). These captions are then displayed in the playback of the recording. When we released this capability, we only supported the WebVTT (Web Video Text Tracks) caption file format. We have now also added support for SRT (SubRip Subtitle) caption file.

Upload a SRT caption file to add or replace captions in recordings. From Recordings, find the recording you want, open the Recording options menu, and select Add caption source.

Updated Features

See when someone is typing in chat

Collaborate November Release | Release to Production 31 Oct - 1 Nov, 2018
New features, Collaborate November 2018 release schedule on Behind the Blackboard (available in English only)

Most students are extremely comfortable with some form of text-based communication. You may see students participate in chat who might be hesitant to speak up in audio/video settings.

Now you can see when someone is typing in chat. Monitor chat to see if someone is about to ask a question or make a comment.

One person is typing

Several people are typing

New Features

Attendee report

Collaborate October release | Release to Production 18 October, 2018
New features

Collaborate October release details on Behind the Blackboard (available in English only)

The Attendee report provides administrators with an overview of all sessions, and session attendee details, beyond what is in the Session attendance report today. This may include the time the session was opened, the time the session was closed, each attendee’s join time, and their leave time.

The Attendee report is available as a CSV download only, and must be requested by your Institutional administrator through our Customer Support team. Submit a case on Behind the blackboard to request the report (available in English only). Requests must come from an Institutional Collaborate Administrator.

More on the Attendee report

New Features

Recording report

Collaborate October release | Release to Production 18 October, 2018
New features

Collaborate October release details on Behind the Blackboard (available in English only)

The Recording report provides administrators with data about their institution’s recordings. This data includes the recording name, a link to the recording, recording creation date and time, and the total duration of the recording.

The Recording report is available as a CSV download only, and must be requested by your Institutional administrator through our Customer Support team. Submit a case on Behind the blackboard to request the report (available in English only). Requests must come from an Institutional Collaborate Administrator.

More on the Recording report

New Features

Session timer

Continuous Delivery | Release to Production 9 August, 2018
New features

Introducing the session timer. Moderators can set a timer for everyone in the session or make it just visible to other moderators. Open the Collaborate panel, select Share Content and start the Timer.

New Features

User Management

Continuous Delivery | Release to Production August 2018 | Release schedule on Behind the Blackboard
New features

We are excited to introduce user management from the Collaborate with the Ultra experience!

Managers and administrators will now be able to manage user accounts directly in the Ultra experience of Collaborate. No more switching experiences.

More on user management

New Features

A special note from Product Management

Continuous Delivery v18.7 | Release to Production 25 July, 2018

We are developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.

In the Collaborate Ultra 18.7 release, we focused our development and design on academic effectiveness and learner engagement. You’ll see below that we’ve also aligned our feature list into groups based on value and benefit to you and your users.

Universal design

  • Manually upload VTT caption transcripts to your recordings
  • Request a metric report
New Features

Metric report

Continuous Delivery v18.7 | Release to Production 25 July, 2018
New features

The Metric report is designed to provide a detailed overview of your Collaborate with the Ultra experience usage. Information includes the frequency and scale your institution is using so you can make informed decisions about the service.

The Metric report is available as a CSV download only, and must be requested by your Institutional administrator through our Customer Support team. Submit a case on Behind the blackboard to request the report (available in English only). Requests must come from an Institutional Collaborate Administrator.

More on the metric report

New Features

Add captions later

Continuous Delivery v18.7 | Release to Production 25 July, 2018
New features

Upload a VTT caption file to add or replace captions in recordings. From Recordings, find the recording you want, open the Recording options menu, and select Add caption source.

More on the 18.7 release date and times on Behind the Blackboard

New Features

Coming in 2018: Three new administrator reports

Continuous Delivery TBD | Release to Production 2018
New features

We are excited to introduce three new administrator reports coming in 2018.

  • Metric report: Designed to provide a detailed overview of your Collaborate with the Ultra experience usage. Information includes the frequency and scale your institution is using so you can make informed decisions about the service.
  • Recording report: This report will provide administrators with data about their institution’s recordings. This data will include the recording name, a link to the recording, recording creation date and time and the total duration of the recording.
  • Attendee report: This report will provide administrators with an overview of all sessions, and session attendee details. This may include the time the session was opened, the time the session was closed, the IP address of each attendee in the session, each attendee’s join time, and their leave time.

More on the new administrator reports

Statements regarding our product development initiatives, including new products and future product upgrades, updates or enhancements represent our current intentions, but may be modified, delayed or abandoned without prior notice and there is no assurance that such offering, upgrades, updates or functionality will become available unless and until they have been made generally available to our customers.

New Features

A special note from Product Management

Continuous Delivery v18.6 | Release to Production 15 June, 2018

We are developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.

In the Collaborate Ultra 18.6 release, we focused our development and design on academic effectiveness and learner engagement. You’ll see below that we’ve also aligned our feature list into groups based on value and benefit to you and your users.

Universal design

  • Made accessibility improvements to improve the user experience.
Updated Features

Maintenance release with accessibility improvements

Continuous Delivery v18.6 | Release to Production 15 June, 2018
Updated features

We are pleased to inform you that we have rescheduled the release of Collaborate with the Ultra experience June 2018 (v18.6) update for Friday, June 15, 2018. To learn more, see the release bulletin on Behind the Blackboard (available in English only).

View maintenance items in Behind the Blackboard. Our Known Issue article provide information for individual bug fixes, and may include bug descriptions. View the 18.6 maintenance issues on Behind the Blackboard.

Updated Features

A special note from Product Management

Continuous Delivery v18.4 | Release to Production 7-8 April 2018

We are developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.

In the Collaborate Ultra 18.4 release, we focused our development and design on academic effectiveness and learner engagement. You’ll see below that we’ve also aligned our feature list into groups based on value and benefit to you and your users.

Digital collaboration

  • Improved presentation of recurring sessions.
  • Added the ability to export the Session Attendance report as a CSV file.
  • Improved the experience with sharing files.

Universal design

  • Made accessibility improvements to improve the user experience.
  • Improved how long attendee names are handled.
New Features

Collaborate Ultra 18.4

Continuous Delivery v18.4 | Release to Production 7-8 April 2018
Updated features

Recurring sessions

From the sessions list, the next occurrence of a recurring session is visible. Select Show occurrences to view all occurrences of the session.

Session Attendance report CSV export

Moderators can now export session attendance reports as a CSV file to view and manipulate in Excel.

Sharing files

Moderators can now see what file is currently shared and stop sharing. Select Share files to change what you are sharing.

Sessions list

Sessions are now displayed in a simpler list layout to improve the accessibility user experience.

Long attendee names

Long attendee names are now better handled in the application. You can now point over a truncated long name to see a tooltip displaying the full name.

Guest names have been limited to max 128 characters to prevent issues in the application.

Updated Features, Academic Effectiveness

A special note from Product Management

As we move into 2018, we are thinking about and developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.

New Features, Updated Features

Maintenance release with accessibility improvements

Continuous Delivery v18.3 | Release to Production 10-11 March 2018
Updated features

In this Collaborate 18.3 maintenance release, we focused our development and design on academic effectiveness

Universal design

  • Made accessibility improvements to improve the user experience.
Updated Features, Academic Effectiveness

Phone only dial-in, recording name, status and application bandwidth improvements

Continuous Delivery v18.2 | Release to Production 3-4 February 2018
New Features, Updated features

Phone only dial-in

Moderators must allow users to join their session using a telephone before attendees can dial-in.

You can now call into a Collaborate session without joining the session on a browser. From your list of sessions, select the name of the session you want to call into. Select the Anonymous dial-in information from the menu. Your device calls the number. Type the PIN to join the session.

Copy the number and PIN from the settings menu to put it in a calendar item.

This new dial-in option is anonymous. When you use Anonymous dial-in, your phone is not paired with your account or session avatar. You appear in the session as an anonymous caller to other attendees.

Edit recording names

Give your recordings a new name. Access Recordings from your scheduler. Find the recording you want to edit. Open the Recording options and select Edit name.

The recording name always begins with the session name. Edits to the name change the text after the backslash (/) only.

Application sharing bandwidth improvements

We are making changes to reduce blurriness when viewing application sharing.

Previously, when the browser reported a drop in available bandwidth, Collaborate would continue to prioritize the audio stream and send a lower quality application sharing stream, resulting in a blurry screen for the viewer. This usually lasted a few seconds, until the browser reported more available bandwidth. This was happening more frequently than true network capacity indicated. Now, we use additional measurements for a more accurate picture of network conditions, which greatly reduces the frequency of the blurry moments.

Single menu for your settings, feedback, and status

See what your network connection is at-a-glance. If your connection is poor or broken, you see an alert associated with your profile picture. You see one bar for a poor connection, three for good, and four for excellent.

When you select your profile picture you can see your status and settings.

  • Select My Settings to set up your audio, notifications, and profile picture
  • View your connection status
  • Change your session status
  • Leave the session
  • Give feedback
New Features, Updated Features, Academic Effectiveness, Learner Engagement
Updated Features
Updated Features

Collaborate with the Ultra experience (17.10)

Continuous Delivery v17.10 | Release to Production 7-8 October 2017
Updated features

In this release, we made a few enhancements to your Collaborate experience.

  • Attendees who are using their phone for audio can continue to use it after closing their browser window.
  • By default, participants can chat privately with anybody in the session. In Session Settings, moderators can limit private chat with moderators only.
  • Now, after you report an issue and select Submit, you can choose to Create a case on Behind the Blackboard directly from your session.
  • The Participants panel is now called the Attendees panel.

View the detailed Collaborate v17.10 release notes

Updated Features

Collaborate Ultra Building Block update

Blackboard Learn 9.1 Q4 2017
Blackboard Learn SaaS Continuous Delivery v3200.12.0 | Release to Production 19 September 2017
Original Course View, Building Blocks

Add Collaborate Ultra to your group tools.

Instructors can add Collaborate Ultra sessions to Groups pages in the Original Course View of Blackboard Learn. If instructors allow, students can share content and use the whiteboard, as well as create recordings. Institutions need a Collaborate license to use this in their courses.

More on course groups for instructors

 

Building Block, Updated Features, Course View: Original, FDO Q4 2017, Q4 2017

Improvements to session and recording launch experience

Continuous Delivery v17.9 | Release to Production 9-10 September 2017
New features, Updated features

In this release, we’ve made your sessions and recordings more secure and adjusting the range of application sharing bandwidth.

View the Collaborate v17.9 release notes

Updated Features

Improvements to Chat and Breakout groups

Continuous Delivery v17.8 | Release to Production 5-6 August 2017
New features, Updated features

The August 2017 release focuses on improving your experience with chat and breakout groups.

View the Collaborate v17.8 release notes

Updated Features, New Features

Collaborate in Blackboard Instructor

Bb Instructor 1.0 | Release to Production 20 July 2017
New features

Blackboard Instructor is a mobile app that enables instructors to view course content, connect with students in discussions, and interact classes in Blackboard Collaborate. The app is available on iOS and Android mobile devices.

View the Blackboard Instructor help page

New Features

Private chat and scale to 500

Continuous Delivery v17.7 | Release to Production 15-16 July 2017
New Features, Updated Features

In this release,we are excited to introduce some highly sought-after features such as, private chat and scale to 500.

View the Collaborate v17.7 release notes

New Features, Updated Features