Set allowed number of concurrent sessions – 3900.76
Blackboard Learn SaaS
Ultra Experience, Original Experience
Impact: All users
Institutions may want to restrict access to Learn from several devices at the same time. In the past, administrators could restrict users from accessing Learn on more than one device at the same time. Now, we have updated the number of concurrent sessions to include options for 2 or 3 concurrent sessions.
When users surpass the limit at login, they receive a notification that they will be logged out from devices with the oldest sessions.
Image 1. Concurrent session notice when a user surpasses the limit
Image 2. Concurrent session notice for mobile users when a user surpasses the limit
Image 3. Administrator view - Concurrent Session controls
For administrators: Administrators may define their preference in the Administrator Tool Panel > Security module > Account Lock Settings option. We have updated the default value for the IL4/FedRAMP boundary to 2 sessions allowed. Every other institution continues to have "Unlimited" as a default value.
This feature is available for all users of the Mobile App. No action is needed from users who have enabled automatic updates on their devices. Users who have turned off automatic updates on their devices must download the update.