Blackboard Chatbot for Learn
Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Course View, Ultra Course View
We’re excited to announce the first availability of Blackboard Chatbot in Learn. Blackboard Chatbot is a free tool offered in Blackboard Learn that will be automatically available to SaaS higher education clients in North America who have enabled the Ultra Base Navigation. It launches beginning on November 5, with the 3900.0.0 Learn SaaS production release. Some institutions may not see Chatbot in Learn until November 6.
Seamlessly integrated into Ultra Base Navigation and Ultra courses, Blackboard Chatbot provides always-on support. It returns answers to students' commonly asked Learn questions and issues directly from Blackboard Help. For this initial release, Blackboard Chatbot is available only in English.
To access Blackboard Chatbot, select the help icon in the bottom right. Then select Chat Support to open the Chatbot panel. Students can ask Blackboard Chatbot their questions or select from a pre-populated list. Chatbot uses machine learning to better serve your learners over time.
Blackboard Chatbot will be on by default, but administrators can manage its availability.
For more details about Blackboard Chatbot for Learn, visit the Community site
