Except for the content on this Help site, which is available in multiple languages, the linked resources are available in English only.

We know you have busy schedules. To help you successfully use your Blackboard technology to increase student engagement, save you time, and improve student performance, we offer many resources, events, and training opportunities.

Get Your Questions Answered

Blackboard Help

Get help using various Blackboard products with videos, best practice tips, tutorials, and more.


Blackboard Community

Connect, share, and learn from your peers. Post a question on the discussion board, follow conversations between your peers, or submit product feedback in the idea exchange. 


Blackboard Idea Exchange

Have a feature you'd like to see added to our products? Share your ideas, view ideas submitted by your peers, and vote on the top enhancement requests.


Support Services

Blackboard Support Twitter Account

Follow this account to interact with client support, learn about product updates, and review release information.


Blackboard Services Status

See real-time updates and set notifications on the current availability and status of Blackboard’s Cloud-based services.


Check Out Our Latest Blackboard Products

Release Notes for Learn SaaS, Self-Hosting, and Managed-Hosting

Stay up-to-date on the latest functionality improvements, bug fixes, and general maintenance to Blackboard Learn.


Learn from Your Peers and Blackboard Experts

Blackboard Learn and Technical Office Hours

Join these two weekly webinar series facilitated by Blackboard Support and Community to hear about and discuss the latest new features, releases, and top reported known issues.

Technical Office Hours: https://community.blackboard.com/groups/home/78

Blackboard’s Teaching & Learning Roadmap Webinar Series

Join our Product Management leaders as they update you on what’s new and what’s coming soon for your favorite Blackboard products including Blackboard Learn (both the Original experience and the Ultra experience), Blackboard Collaborate, and our mobile apps (Blackboard and Blackboard Instructor). Each quarter, we hold roadmap webinars to ensure you are always up-to-date on the latest information about the Teaching & Learning products your institution uses every day.


Blackboard’s Teaching & Learning Product Update Newsletter

This monthly product newsletter covers everything you need to know about Blackboard Learn, Blackboard Collaborate, Blackboard Ally, and the mobile apps.


Blackboard Developer Documentation

All of the documentation you need to get started building integrations against Blackboard products can be found here: