Except for the content on this Help site, which is available in multiple languages, the linked resources are available in English only.
We know you have busy schedules. To help you successfully use your Blackboard technology to increase student engagement, save you time, and improve student performance, we offer many resources, events, and training opportunities.
Get Your Questions Answered
Blackboard Help
Get help using various Blackboard products with videos, best practice tips, tutorials, and more.
Blackboard Community
Connect, share, and learn from your peers. Post a question on the discussion board, follow conversations between your peers, or submit product feedback in the idea exchange.
Blackboard Idea Exchange
Have a feature you'd like to see added to our products? Share your ideas, view ideas submitted by your peers, and vote on the top enhancement requests.
community.blackboard.com/community/ideas
Support Services
Blackboard Support Twitter Account
Follow this account to interact with client support, learn about product updates, and review release information.
Blackboard Services Status
See real-time updates and set notifications on the current availability and status of Blackboard’s Cloud-based services.
Check Out Our Latest Blackboard Products
Release Notes for Learn SaaS, Self-Hosting, and Managed-Hosting
Stay up-to-date on the latest functionality improvements, bug fixes, and general maintenance to Blackboard Learn.
help.blackboard.com/Learn/Administrator/Hosting/Release_Notes
help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Learn from Your Peers and Blackboard Experts
Blackboard Learn and Technical Office Hours
Join these two weekly webinar series facilitated by Blackboard Support and Community to hear about and discuss the latest new features, releases, and top reported known issues.
community.blackboard.com/groups/learn-office-hours
Technical Office Hours: https://community.blackboard.com/groups/home/78
Blackboard’s Teaching & Learning Roadmap Webinar Series
Join our Product Management leaders as they update you on what’s new and what’s coming soon for your favorite Blackboard products including Blackboard Learn (both the Original experience and the Ultra experience), Blackboard Collaborate, and our mobile apps (Blackboard and Blackboard Instructor). Each quarter, we hold roadmap webinars to ensure you are always up-to-date on the latest information about the Teaching & Learning products your institution uses every day.
community.blackboard.com/groups/productroadmaps
Blackboard’s Teaching & Learning Product Update Newsletter
This monthly product newsletter covers everything you need to know about Blackboard Learn, Blackboard Collaborate, Blackboard Ally, and the mobile apps.
bbbb.blackboard.com/NAHE_ProductNewsletterSubscribe
Blackboard Developer Documentation
All of the documentation you need to get started building integrations against Blackboard products can be found here:
docs.blackboard.com
