Back to the Privacy Statement

This page explains what’s new in our Privacy Statement and shows the history of the changes.


December 2020

Key changes in this version:

  • We updated sections related to data transfers given the invalidation of the EU-U.S. Privacy Shield framework. 

  • We made some changes to the section that explains how we use information for products that we directly provide to end users, in light of our new Blackboard Assist product.

 April 2020

Office location updated. No other changes to content.

December 2019

Key changes in this version:

  • We included a reference to our separate California Privacy Notice and a reference to the CCPA rights in the “Your rights” section. 

  • We included clarifications in various sections to distinguish between how we use and share personal information for our own purposes as a “controller” (e.g. for our websites, marketing) and how we use personal information on behalf of our clients as a “processor”.  

  • We provided more details on our privacy approach when we use personal information for the evaluation, improvement and development of our products and services.

  • We updated the “Users of our DTLS, our online trial versions or Open Education” section to reflect our new Digital Teaching and Learning Services (DTLS).

  • We included a clarification on our commitments in the case of a change to our business structure.

  • We clarified that while there is no behavioral advertising in our products and services, we may place contextual advertising. 

  • We included more detail on our approach in the section on Children's privacy.

May 2018

We completely redesigned our Privacy Statement, but we haven’t changed how we use your personal information. The key enhancements are:

  • We use simpler language.
  • We included a summary at the beginning for those who don’t have time to read all the details.
  • We explain better in which circumstances we are a ‘data controller,’ when we use personal information on behalf of our clients as a ‘data processor,’ and what this means for you.
  • We structured the key information in three sections (website users, end users of our clients, and users of our trial versions) to reflect that how we use your information depends on your relationship with us.
  • We describe in more detail what information we collect, how we use it, and whom we share it with.
  • We outline our marketing activities more clearly.

June 2017

Access the archived June 2017 version of our Privacy Policy here.