Discussion FAQs

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    This information applies only to the Original Course View. Your institution controls which tools are available.

    Why can't I see my discussion post?

    Check if you accidentally saved your contribution as a draft. Return to the forum page, access the Display menu, and select Drafts Only.

    Select Search at the top of the main discussion board, forum, or thread page and search for a term you used in your message.


    Can I prevent the loss of text?

    While you add text to your course, you can protect against loss of work if an internet connection loss or software error occurs. You can type in an offline simple text editor, such as Notepad or TextEdit, and then copy and paste your work into your course.

    Or, before you submit or save, you can copy all of the text you want to add. Select the text and right-click to copy it. You can also use key combinations to copy and paste:

    • Windows: Ctrl + A to select all the text, Ctrl + C to copy, and Ctrl + V to paste.
    • Mac: Command + A to select all the text, Command + C to copy, and Command + V to paste.

    Can I paste text from Microsoft® Word?

    You'll have the best results if you type your text directly in the editor and format it with the available options.

    You may see issues when you copy and paste text from a Word document directly into the editor. Your original formatting may not appear as you want. You also may not be able to remove or add formatting after you paste the text into the editor. To avoid the formatting issues, you can remove the formatting and reformat it with the options in the editor.

    To remove the Word formatting after you paste the text in the editor, select all the text and select the Remove Formatting icon. Only use this option if you understand that all formatting will be removed. All bullets, numbered lists, indentations, line spacing, centered text, and font formatting and sizing will be removed.

    Or, before you add your text in the editor, you can paste it into an offline simple text editor, such as Notepad or TextEdit, and clear the formatting. Then, you can paste the text into the editor and format it as you want.

    More on the working in the editor


    What does subscribe mean?

    If allowed by your instructor, you can receive alerts by email when new posts are made. Your instructor chooses if the alerts are for posts made at the forum or thread level.

    When the forum email subscription feature is enabled, select Subscribe. You'll receive emails when new posts are made to the forum.

    When the thread email subscription feature is enabled, select one or more thread check boxes and select Subscribe in the Thread Actions menu. You'll receive emails when members make new posts to the selected threads.


    ULTRA: Why can't I see my classmate's discussion posts?

    Your instructor can hide discussion activity until you post a response. When you open a discussion with this setting enabled, a message appears to let you know that the content is currently hidden to you. Type and post your response, and the rest of the discussion will appear.