This information applies only to the Ultra experience.

Sometimes students face situations or events that make it difficult or impossible for them to undertake an assessment, such as submitting coursework or taking a test. Depending on the circumstances, you may need to extend their due date for the assessment, grant them an additional attempt, or excuse them from the assessment altogether. 


When special circumstances arise, you can give an individual student an exception on a specific test or assignment. An exception includes additional attempts, rescheduled due dates, or extended access, even if the assessment is hidden from other students.  

Individual exceptions for extended access are only applicable if you have set conditional availability —show on and hide after dates— on the assessment. 


  • Test with one attempt: Allow more attempts for a student who is blind and wants to use screen reader technology for the first time.
  • New assessment due date: Set a new due date for a student in a regional competition, so they can submit the assessment after coming back. 
  • Assignment with the conditional availability of Hide after date and time: Extend the access to an assignment for a student with internet issues. If the due date and time are the same as the originals, the submission is still marked late in the gradebook. To avoid this, you can set a new Hide after date and time.

Create an assessment exception

You can add an exception to an individual student or to a group from the assessment's Submissions page. You can also add exceptions from the grading page when grading a student's submission. 

1. From an assessment's Submissions page

From an assessment's Submissions page, open the menu in a student's row and select Add or edit exceptions. The Exceptions panel opens. To help you ensure the accuracy of an exception, the Exceptions panel features relevant information such as the course, assessment and student’s name. 

You can change the Show on and Hide after dates and times and allow additional attempts. You can also select a new due date.

More on conditional availability

2. From the grading page 

When grading an individual student submission, open the menu next to the grade pill and select Exceptions. The Edit Submission settings panel opens. 

Add an exception from the Submission page.

3. From the gradebook Grades view 

Select the student’s assessment cell to display the options menu. Then, choose Add or edit exceptions and the Exceptions panel opens.

The assignment menu is displayed, where the second option is "add or edit exceptions".

4. From the student drill-down view

Select the menu of the relevant assessment and choose Add or edit exceptions to open the Exceptions panel.

Select the three dot menu to display an options menu. Then, select Add or edit exceptions.

Example of extended access:

If you've hidden content after a certain date and time, you can extend the access for an individual student. For example, "Test 1" is hidden today after 10 AM. A student has internet issues, so you extend the access for just that student to 6 PM. However, if the due date is also at 10 AM, the submission is still marked late in the gradebook. 

In the activity stream, the student is notified about the available test, but the extended access period isn't listed in the stream or with the test. You'll need to inform the student about the length of the extended access period. You'll also need to notify students individually when you allow additional attempts. 

If you copy an assessment from one course to another, the exceptions don't carry over. Content is set to Hidden from students if you copy individual items into your course. If you copy one course into another course, student-specific data isn't copied.

Add an exception after a grade is posted

You can offer a student an exception for an assessment you've already graded and posted. For example, if you want a student to redo an automatically graded test that has no more attempts, you can add an additional attempt. 

You'll need to inform the student of the additional attempt as the system doesn't send a notification.

Exceptions and automatic zeros

If you grant a due date exception and there is already an automatic zero, the automatic zero will be removed. It will only appear if the student doesn’t make a submission by the new, extended due date.

More on automatic zeros

Exceptions vs. accommodations

Exceptions are different from accommodations you set in the course roster or student drill-down. An accommodation applies to all due dates or time limits in your course for an individual student. Exceptions are only allowed for the Show on and Hide after dates and additional attempts. 

Exception and accommodation icons 

After you allow an exception for a student's assessment, you'll see a gray clock icon next to the student's name. The accommodation icon is a purple flag.  

Flag icon for accomodations and clocl icon for exceptions, both appear next to the students name.

In the student list, if a student has an accommodation and an exception for an assessment only the accommodation icon appears. In the submission page both icons will be visible.

More on accommodations

More on how accommodations work with groups



There are times where you may need to exempt a student from an assessment or course activity due to life circumstances beyond the student’s control.  

You can excuse a student from an assessed activity by giving them an exemption. When exempted, the student’s overall calculation will adjust to ensure they are not put at a disadvantage versus their peers.  

You can exempt a student from a given task in three ways: 

  • From an assessment's Submissions page, open the menu in a student's row and select Add or edit exemptions. This will open the exemptions panel.   
Add exemptions from the submission list view
  • From the student drill-down view, select the menu of the relevant assessment and choose Add or edit exemptions.  
Add exemptions from the student drill-down view
  • From the gradebook Grades view, select the student’s assessment cell and a menu will open. Then, select Add or edit exemptions.  
Add exemptions from the gradebook grid view.

When exempting an item, the item won't be:

  • included in the overall grade calculation,
  • marked late for students who don't make a submission,
  • assigned an automatic zero.

Students can view when they're exempted in the assessment and in the gradebook. 

The overall points possible or weighting for a student with one or more exemptions may change compared to other students. This happens because an exemption will remove the corresponding max number of points the assessment is worth from the max possible points in the course for that student.

Students can still make submissions for exempted items. You can grade and provide feedback for these submissions. However, these submissions will still be excluded from the student’s overall grade calculation. You have to remove the exemption for the grade to count toward the student’s overall grade.

Exemptions and exceptions in anonymous assessments

Anonymous grading helps to reduce grading bias. You can add exemptions for anonymous tests and assignments.

From the student drill-down view, select the menu of the anonymous assessment and choose either Add or edit exceptions or Add or edit exemptions to open the corresponding panel. 

Open the options menu of any anonymous assignment and select "Add or edit exemptions".

To keep students details anonymous, the accommodations, exemptions and exceptions indicators are displayed only in the student drill-down, Grades view, and Students view.

More on anonymous assessments

Deleting attempts 

Occasionally students may submit the incorrect file for an assessment, or the submission may be otherwise corrupted. In those cases, you may wish to delete the attempt or grant the student an additional one.  

While the best practice is to grant the student an additional attempt if needed, you can delete incorrect submissions from the assessment grading section. Open the menu next to the grade pill and select Delete

Delete attempt option displayed next to the grade pill in the Submission page.


Verifying student submissions

Occasionally students may ask you to verify their submission or claim to have made a submission you may not have seen. To find a submission, you can ask the student for the submission confirmation number and look it up in the gradebook. This number is available in the submission receipt.

More on submissions receipts