Watch a video about messages

Doesn't seem familiar? Watch a video about messages in "Ultra."

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.


Video: How to Send and Receive Course Messages shows to access, view, and send messages to members of your course.


Access course messages

Doesn't seem familiar? Jump to the "Ultra" help about accessing course messages.

Navigate to the Course Messages page in these ways:

  • On the course menu, go to Tools > Course Messages.
  • On the Control Panel, go to Course Tools > Course Messages.

You can also add a link to course messages on the course menu.

More on adding course menu links


Send a course message

Doesn't seem familiar? Jump to the "Ultra" help about sending messages.

Everyone can use messages for reminders, quick questions, and social interactions. If your institution allows, you can attach files from your computer to your messages.

On the Compose Message page, select To. A list of all course members appears. In the first box, select the recipients and select the right-pointing arrow to move them to the Recipients box.

For Windows, to select multiple recipients in a row, press the Shift key and select the first and last recipients. To select recipients out of sequence, press the Ctrl key and select each name needed. For Macs, press the Command key instead of the Ctrl key. You can also select all course members with the Select All option.

You can use the options in the editor to format the text of your message. You have creative control over how your content appears and the flexibility to change the order and appearance.

To use your keyboard to jump to the editor toolbar, press ALT + F10. On a Mac, press Fn + ALT + F10. Use the arrow keys to select an option, such as a numbered list.

Reply to a message

You can reply to the sender or reply to all. The sender and all other recipients of the message are populated in the To: box.

Add other course members to the message as needed. The text of the message is populated with the text of the original message. You may add additional text.


New message alerts

Doesn't seem familiar? Jump to the "Ultra" help about new message alerts.

The What's New module appears on the first page after you log in and on the course Home Page. You're notified when new course messages arrive.

The module reports changes once a day when you first log in. If you want to see new alerts later, select Refresh in the Actions menu.

You and your institution control which modules appear.

If you see an activity stream, Original Course View announcements and messages appear in the stream. You can also access Original messages on the global Messages page.


ULTRA: Watch a video about messages

Doesn't seem familiar? Watch a video about messages in an "Original" course.

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.


Video: Messages in Blackboard Learn with the Ultra Experience shows to access, view, and send messages to members of your course.


ULTRA: Messages page

Doesn't seem familiar? Jump to the "Original" help about accessing course messages.

In a course, all messages and responses stay together on the Messages page. You can easily scan the entire list, and expand a message to read all the responses and see who's participating. If you have a lot of messages, select the number of messages you want to see per page to narrow your focus.

Easily view what's new. A count of messages with one or more unread responses appears above the list. New responses appear with a bold font.

Select the New Message icon to send a message. Send to one person, multiple people, or the entire class.

  1. See who's involved. Each message displays the profile pictures of the participants. When more than two have participated, the creator's profile picture appears with a count of participants.
  2. Delete a message. Point to a message to reveal the Delete icon and delete the message. If more responses come in, you'll get them. You can't edit or delete individual responses in a message.
  3. Navigate to another message. Messages open in a panel displaying all the responses. Use the View Previous Messages and Next Message icons at the top to view the previous or next message in the list.
  4. Add more people. When you create or respond to a message, select the Add Participants icon to add additional people unless the message was sent to the entire class. The original recipients see a note in the next message that you added new people or the whole class. The new recipients see the message from the point they were added.

ULTRA: Send a message

Doesn't seem familiar? Jump to the "Original" help about sending course messages.

When you select the New Message icon on the Messages page, the New Message panel opens.

Start typing to add recipients. As you type, matching recipient names pop up for easy selection. You can continue to add as many names as you want or send to the whole class.

Send an email copy. You can send an email copy of a course message. Students may be more likely to see, read, and act on important announcements and course messages when they receive a copy in their inboxes. Email copies are only delivered if recipients have valid email addresses in their Blackboard Learn profiles. When you select this option, all recipients of the message receive an email copy.

Recipients can view your message in their email inboxes, but won't be able to send an email to reply.

Allow or disallow replies. You may choose not to allow replies for messages you create. If you choose to send a message to the whole class, no one is allowed to reply by default. Your messages to the entire class appear in the course notices pop-up window that students see when they first access your course each day. Course notices appear once a day per course and provide students with another opportunity to read your message.

Lead with the most important info. The first 100 characters of a message appear in the list. Messages don't have titles. Recipients need to rely on the first part of your message as they choose what to read. Use the options in the editor to format your text.

To use your keyboard to jump to the editor toolbar, press ALT + F10. On a Mac, press Fn + ALT + F10. Use the arrow keys to select an option, such as a numbered list.


ULTRA: Communicate from the roster

From the roster, you can send a message to anyone involved with your course.

Select a profile picture to open the profile card. Select the envelope icon to open the New Message panel. You can add more recipients to the message as needed.

Messages you send from the roster also appear on the Messages page.

More on the roster


ULTRA: New message alerts

Doesn't seem familiar? Jump to the "Original" help about message alerts.

You and your students see new messages on the global messages page and in the activity stream.