Manage Course Enrollment

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    About enrolling users

    Doesn't seem familiar? Jump to the "Ultra" help about managing and enrolling users.

    The Users page lists all enrolled users in your course and allows you to manage their settings. In many cases, your institution handles course enrollments for registered students and manages their accounts.

    If your institution allows it and gives you the appropriate permissions, you can add or delete users as well as change passwords, roles, profile information, and availability in your course.

    Access the Users page from the Control Panel in the Users and Groups section.

    You can enroll users in three ways. These options are available in the Enroll User menu or the Batch Enroll function on the action bar.

    • Create a User: Create users and automatically enroll them.
    • Find Users to Enroll: Enroll users who have an existing account in the system.
    • Batch Enroll: Enroll multiple users all at once and assign them a course role.

    Create users

    Your institution manages the ability of instructors to create new users.

    1. On the Control Panel, expand the Users and Groups section and select Users.
    2. On the Users page, access the Enroll User menu and select Create User.
    3. On the Create User page, provide the required information and any other relevant personal information.
    4. Select a Role and Availability for the user.
    5. Select Submit.

    For institutions with multiple information systems, creating users may occur in a different information system accessed by a link at the top of this page.

    Information about users is stored in a user profile. Your institution controls which of the fields of data in the user profile appear to users and which are editable by users.

    Find users to enroll

    1. On the Control Panel, expand the Users and Groups section and select Users.
    2. On the Users page, access the Enroll User menu and select Find Users to Enroll.
    3. Type a username or select Browse to search for users. Only users that aren't already enrolled in your course will be identified in a search for users.
    4. Select or type as many usernames as needed. Separate multiple usernames with commas.
    5. Select a Role and Enrollment Availability for the users.
    6. Select Submit.

    Located Users: Search results display up to 25 names on a page. Searches that result in more than 25 users will display users on multiple pages. You can't enroll multiple users who appear on different pages. Instead, select users to enroll from a single page and select Submit. Redo the search to select more users to enroll.

    Availability: You can't enroll users who have been made Unavailable by your institution. Users who have been enrolled in your course, but made Unavailable by you, won't see your course on the My Courses tab and don't have access to your course. You need to set the course to Available for these users so that they can see they're enrolled in your course.

    Batch enroll users

    Batch Enroll Users adds multiple users to your course and assigns them a course role. Users that don't exist in the system will be created in the system and added to your course. User data is defined in a batch file that must be created outside the system. Common creation tools are text editors and Microsoft Excel.

    Your institution manages the ability of instructors to batch enroll users.

    1. On the Control Panel, expand the Users and Groups section and select Users.
    2. On the Users page, select Batch Enroll Users.
    3. Select Browse to locate the batch file, and select a Delimiter Type, if necessary.
    4. Select Submit.

    About batch files

    Batch files are TXT files that can hold large quantities of information to upload to the system. Each batch utility contains specific instructions on creating the batch file. These batch file standards are universal:

    • Each file must be one of the supported file types: TXT (plain text) or CSV (comma-separated values).

      Microsoft Excel versions 2003 and later automatically insert double quotes in each field if the worksheet is saved as a CSV file.

    • Each file must be in DOS format. Files in Mac or UNIX format must be converted to DOS.
    • Each field must be enclosed in double quotation marks. For example: "John"
    • If quotation marks appear in a field, use an escape character to indicate that the next character does not mark the end of the field. The escape character is a backslash (\). For example: "\"NICKNAME\""
    • Each field must be separated with one of the following delimiters: comma, colon, or tab. When selecting AUTO, only one type of delimiter may be used in each batch file. For example: "John","Smith" or " "John":"Smith"
    • Each record must be on a separate line. For example:



    • Don't include blank lines between records. The blank line will be processed and return an error.
    • Blackboard recommends that each batch file not exceed 500 records because of timeout restrictions associated with most browsers.

    Remove users from a course

    When you remove users from your course, the action is permanent and irreversible. All of the information associated with the users, such as Grade Center information, assessment and assignment information, and course statistics are also deleted. Discussion board posts, received messages, and email messages aren't deleted. Deleted users and their corresponding information can't be restored to your course. However, you can re-enroll a deleted user into your course without any associated data.

    1. On the Control Panel, expand the Users and Groups section and select Users.
    2. On the Users page, select the check boxes next to the users you want to remove from your course.
    3. Select Remove Users From Course.
    4. A pop-up window warns you that the action is final. Select OK to delete the user.

    Or, you can delete users one at a time:

    1. On the Users page, access a user's menu and select Remove Users From Course.
    2. A pop-up window warns you that the action is final. Select OK to delete the user.

    Managing settings for users

    These functions are accessed in a user's menu:

    • Edit: Update personal information about a user.
    • Change User's Password: Change a password. A user will receive an email notification about the change.
    • Change User's Role in Course: Select the role for a user. This setting only affects the course you're teaching.

      More on course roles

    • Change User's Availability in Course: Set a user's availability to Yes or No. This setting only affects the course you're teaching. Availability appears in the right column on the Users page.
    • Remove Users From Course: Select this option to delete users. You'll be prompted to confirm the removal.

    ULTRA: Manage and enroll users

    Doesn't seem familiar? Jump to the "Original" help about managing and enrolling users.

    On the Roster page, point to a person and select the More options icon to access the menu. Select Edit Member Information to open the Member Information panel. You can change anyone's role, deny access to your course, or remove a person from your course. Your institution controls what you can do.

    In the panel, you can also update your personal information. Your changes are reflected in your profile and throughout the system. Students can edit their information in the same way.

    Change roles. When you change a person's role, the person is repositioned in the roster list if you're in grid view. Roles appear in this order: instructors, teaching assistants, graders, course builders, and students. In list view, all members appear in alphabetical order.

    Deny access. Clear the check mark for Allow access to course to deny course access yet retain the person's course record and activity. The roster indicates the person's status with a gray profile picture with a diagonal line. The person no longer sees your course on the Courses page.

    Administrators make users unavailable at the system level, which is different than when you deny a user access to your course from the roster. Unavailable users at the system level can't log into the system.

    Remove people. Select the Remove Member icon to remove a person from your course. This action also deletes all data and grades associated with the person. You'll receive a pop-up confirmation window. To keep the data, you can cancel and deny the person's access to your course instead.

    Close the panel. Your selections save automatically. Select the X to close the panel. Don't want your changes? Just remove them before you close the panel.

    Enroll people

    If allowed by your institution, you can enroll people in your course. Select the Enroll People icon at the top of the roster to open the Enroll People panel.

    1. In the search box, type a name, username, or at least two letters to reveal a list of matches. People already enrolled in your course don't appear in the search results.
    2. Select one or more people. They immediately appear in the roster list. To reverse a selection, select a person's name again.
    3. Choose a role for each selected person.
    4. Select the X to close the panel. At the bottom of the roster, a message appears with the names of the users you added.

    Unavailable users at the system level can't be enrolled in courses and don't show in the search results.

    Students can't self-enroll in courses at this time.

    ULTRA: Accommodations

    You can set accommodations for students to make them exempt from certain course requirements, such as assignment deadlines. Use accommodations to help students progress in the course even though they may have difficulty with some requirements.

    Student accommodations appear in the settings area when you create or view graded course items such as assignments. If students with accommodations are in a group, all students in that group inherit the accommodation for that item. For example, when you create a group assignment and a student has a due date accommodation, the group that student is assigned to won't have their work marked late if they submit after the deadline.

    Students with accommodations appear with a double arrow symbol on their profile pictures in the gradebook and roster.

    Select accommodations from the Roster. Point to a student's name and select the More options icon to access the menu. Select Accommodations. In the panel, select which accommodation you want for this student:

    Due Date Accommodation: Students with this accommodation will never have their work marked late.