This page contains features and updates currently on Learn SaaS Test/Stage and Production environments. Visit Archived SaaS Release Notes to see features and updates in older versions.

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More on Learn with the SaaS Deployment | Export the list of Known Issues | Access the latest API and database documentation | Blackboard Learn SaaS release notes archive | Learn Releases White Paper

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Learn SaaS release 3900.21.0 and 3900.23.0: Update to client Production and Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience

We’re applying an updated version of 3900.21.0 to client Production servers and an updated version of 3900.23.0 to client Test/Stage servers on Friday, September 17, 2021. Full Learn release numbers will not change.

Updates in this release include:

  • Update to the Ultra UI for iOS 15.

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.28+dd6c7ec) to client Production servers on Thursday, September 16, 2021.

Updates in this release include general internal enhancements and ongoing system optimization.


Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.25+75ad05d) to client Production servers on Thursday, September 9, 2021.

Updates in this release include:

  • In the Ultra Course View, the gradebook wasn't finish loading when courses were using SCORMs with adaptive release. We've fixed the issue.
  • In the Ultra Course View, instructors couldn't delete uncompleted SCORM package's attempts from students, and the process was producing 405 status codes instead. We've fixed the issue.
  • In the Original Experience, some clients' SafeHTML policy was overwritten by default at irregular intervals, usually after upgrades took place. We've fixed the issue.
  • In the Original Experience, a distribution notification alert processing was causing stability issues and peaking the use of memory for a few clients. We've fixed the issue. Affected sites might still receive some backlog alerts.

Learn SaaS release 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Course View, Ultra Experience, Original Experience

The regular release of 3900.21.0 (full release number 3900.21.0-rel.21+e2c25ca) to client Production servers on Thursday, September 2, 2021 will include some additional updates.

  • In the Ultra Course View, when a custom language pack was installed, the Ultra gradebook filter panel wouldn’t display. We’ve fixed the issue.
  • In the Ultra Course View, new menu icons were missing analytics-Id DOM tags, which caused some third-party integrations to break. We’ve fixed the issue.
  • During a Learn SaaS upgrade, a few clients experienced outages when a drop constraint command inadvertently locked a table that a certain building block relied on. We’ve fixed the issue.

Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.38+a5c3f13) to client Production servers on Thursday, August 26, 2021.

Updates on this release include:

  • In the Original and Ultra Experiences, the Telemetry/LDP Export with Snowflake, Blackboard reports and the Consulting Central B2, were failing for some users, who were receiving error messages and a Snowflake exception. We've fixed the issue.

Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Original Experience

As part of our commitment to release quality, we’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.36+070b377) to client Production servers on Thursday, August 19, 2021.

Updates in this version include:

  • In the Original Course View, instructors weren't able to create math equations for content within courses on alternate domains, unless it's the default domain at the Blackboard configuration properties. We’ve fixed the issue.

Ally File Transformer in Blackboard Assist (North America availability)

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Test/Stage and Production 5 August 2021
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

The Ally File Transformer helps students to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences.

  • Available at no cost with Blackboard Assist enabled. An Ally license is not required.
  • It converts files to alternative, more accessible formats including HTML, ePub, electronic braille, audio, or BeeLine reader. Also, to a PDF that’s undergone optical character recognition (OCR).
  • For institutions licensing Ally, the Ally File Transformer allows students to convert their own files, or files they've found via research or project work.
  • The Ally File Transformer comes automatically with Blackboard Assist. There is an option to turn it off, if preferred, in the Administrator Panel > Partner Cloud Settings.

The Ally File Transformer will be available with Blackboard Assist for Higher Education clients in North America on August 5. Availability for clients outside this region is expected later this year.

Ally file transformer trial promo

Chatbot enhancements

Blackboard Learn SaaS Continuous Delivery v3900.15.0 and v3900.17.0 | Release to Test/Stage and Production 17 June 2021
Ultra Experience, Ultra Course View and Base Navigation

On June 17, Blackboard Student Success updated Blackboard Chatbot. Chatbot is included in Blackboard Learn at no additional cost, so the Learn experience is also improved:

  • Search Blackboard Learn Help documentation for Instructors as well as Students.
  • In addition to asking the chatbot questions, users can now also navigate a category hierarchy to discover common topics.
  • Resulting help information is now previewed directly in the chat interaction. Users can click to open the full documentation from the Help site.
    • The default Help articles reference the Ultra Course View to better support users transitioning to our latest interface and may need more assistance. However, users can easily switch to the Original Course View versions of Help articles as needed.
  • Institutions can upgrade to the premium version of Blackboard Chatbot that now supports adding institutional-specific help resources and defining a unique, branded chatbot persona.

Blackboard Chatbot currently supports English language North American SaaS environments using Base Navigation. The June 17 update applies to all production and test/stage environments.


Bb Annotate enhancements

Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
Ultra Course View, Original Course View

As part of the Q1 work on Bb Annotate we released the following fixes to known issues that were affecting our clients:

  • Some users couldn’t delete an annotation note after they reselected it unless they edited the note again. We’ve fixed the issue.
  • The selection of text in the document was not working properly, causing difficulty when highlighting or placing notes into documents. We've fixed the issue.
  • When placing a note or comment into the file there was an additional comment count added to it, which caused confusion and the feeling of an unseen reply. We've fixed the issue.

The fixes were deployed for Singapore, Polymall, Korea, and Govcloud regions on March 3, 2021. Customers in Sydney, Europe, Canada, and US regions were updated on May 12, 2021.


Annotate information message

Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
Ultra Course View, Original Course View

In the Original and Ultra Course Views, formatting space differences may be visible between the original uploaded document and the one rendered online for .docx, .doc, .ppt, and .pptx files. We've added an on-screen information message to let users know about this. The message appears anywhere where Bb Annotate is enabled, including the Mobile View. Instructors and students are able to download the original file as usual.



Looking for older release notes?

Check out the Blackboard Learn Release Notes Archive for more information on past releases.