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The log files that appear within the user interface are also accessible within the file system. It should be noted that the user interface provides a more descriptive title than the names in the file system. Also, when opening logs downloaded from the user interface, it may be necessary to open them in Excel or a similar program because the text can run together making individual entries difficult to discern.
The following table lists the logs as they appear in the file system, in the user interface, and a description of each.
|File System||User Interface||Description|
|collab-server||DATE_Collaboration Server_BYTES||Logs events associated with the Collaboration Service.|
|content-exchange||DATE_Content Exchange Tool_BYTES||Logs events and errors with Course import/export/archive/restore/copy|
|snapshot||Snapshot Tool||Logs snapshot events.|
|system-info||DATE_System Information_BYTES||Lists hardware and software information and settings.|
|update-tools||DATE_System Update_BYTES||Logs events associated with system updates.|
|bb-services-log||DATE_Blackboard Services (Daemons)_BYTES||Logs services exceptions, including authentication exceptions.|
|bb-sqlerror-log.txt||Logs any database-related errors, including deadlocks, timeouts, and SQL execution issues.|
|bb-email-log.txt||Logs all system-generated email.|
|catalina-log.txt||This is AS-based info coming from the Application Server.|
|stdout-stderr.log||This is the Tomcat standard out log, where everything the appserver sends to std out or error goes.|