Communication and Adoption Toolkit for Blackboard Learn Q4 2017

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    Upgrading to the Q4 2017 release? Here are resources that may help.

    Creating communications and sharing details with your educators and students about an upgrade is critical, but it also can be time consuming and tedious – we’re working to make it simpler.

    Why recreate the wheel? To help expedite and simplify the creation of communications about upgrades to your users, we’ve created this Communication and Adoption Toolkit. Below, you’ll find a variety of customizable resources that will provide a solid starting point for communications that will resonate at your institution. They are written to help you generate awareness, excitement, and ultimately adoption of the new functionality and enhancements introduced in the most recent releases of Blackboard Learn (Q2 2016 through Q4 2017).

    The resources below have been created for you to re-use at your institution. Feel free to repurpose and modify these resources to best meet your needs.


    Resources that cover what’s new

    You don't need to create everything from scratch. The following flyers and feature guide can be used on your institution’s web properties or distributed by email to generate excitement about the latest Blackboard Learn updates.

    Flyers for Academic Technologists: Overview of the latest releases for you and your IT staff.

    1. Moving from the Q4 2016 release?
    2. Moving from the Q2 2016 release?
    3. Moving from the Q4 2015 release?

    Flyer for Educators: Overview of the latest releases for you to share with your instructors. These cover the Q4 2017, Q2 2017 and Q4 2016 releases of Blackboard Learn.

    Feature Guide for Educators & Students: Details the new end-user functionality within recent releases for you to customize and distribute to your educators and students.

    Email templates for Educators & Students: Customize these email templates to spread the word about your Blackboard Learn upgrade and what’s new.


    Web resources and webinars

    The following list includes additional web resources and webinars that you may want to share with your educators, students, and academic technologists.


    Communication checklist

    Building a communication plan from the ground up takes time. That's why we've developed the checklist below to help guide your strategy.

    Plus, check out the following blog post on the Blackboard Community Site: “Marketing” technology change: 5 tips to promote technology adoption

    Channel Suggestion
    Web tiles and pages Add social tiles on key institutional webpages.

    Build out a dedicated page or section to discuss what's new in Blackboard Learn.

    Wikis and blogs Build knowledge repositories to share information.

    Link back to one or two content pieces shared above.

    Don't like writing? Then just re-post one of our blogs.

    Email Announce upcoming changes via email.

    Broaden your reach. Include administration, faculty, staff and students in your communications.

    Attach the appropriate flyer(s) provided above to your emails.

    Flyers Hang the 1-page flyer provided above around campus on faculty bulletin boards.
    Twitter, Facebook, and LinkedIn Leverage social media to generate awareness and excitement.

    Follow @Blackboard for relevant software announcements.

    Faculty and student newspapers Faculty and student newspapers are a great way to get the word out.

    Consider giving a student reporter a sneak peek at the new software so they can share reactions.

    Key stakeholder meetings Many of the tools in the newest release are very compelling for Deans, Academic leaders, faculty and students so it's worth the time ensuring they all have visibility into this initiative.

    Academic leadership meetings, Dean meetings, Faculty Senate meetings, and Student Senate meetings all provide a great opportunity to build awareness, interest, and support.

    Faculty training Schedule training - online, in-person, or even one-on-one - whatever works best at your institution.

    For additional Communication and Adoption Toolkits you may find helpful, click here.

    If you have any comments on the tools you see on this page or if there is a tool that you want us to add, please send us your feedback.