Report an issue
Having trouble with your session? Report an issue while in your session.
- Open the Session menu and select Report an issue.
- Identify and describe the issues that you had during the session.
- Select Submit.
When you report an issue, it does not generate a support case with Blackboard. If you want Collaborate Client Support to follow up with you on the issue you reported, you must submit a support case. To learn more, see Submit a case for follow up.
Want to have Collaborate Client Support follow up with you about this issue?
Submit a case on Behind the Blackboard (available in English only)
Be sure to include the session identifier in the Description field of the case to link your report to it.