Manage Attendees

On this page

    Attendees Panel

    Where can I find attendees?

    Open the Attendees list to view all attendees. Open the Collaborate panel and select Attendees.

    Not sure where to find the Collaborate panel? Jump to Find Your Way Around.

    At-a-glance you see:

    • The roles of each attendee. We've grouped atendees by roles to make it easier to see who can do what in the session.
    • Attendees with their hand raised. Those with their hand raised appear at the top of their role list.
    • Attendee status or feedback.
    • Attendees with their microphone turned on.

    Browse through the list of attendees or open More options at the top of the panel and select Search.

    Point to an attendee to view more information, such as their network connection. Moderators can select Moderator controls next to an attendee's name to promote them, mute them, or remove them.

    If you are using keyboard navigation, press Tab from the top of the panel to find "Access list of attendees". "Access list of attendees" is not visible unless the focus is on it. Press Spacebar to activate it. Moderators can now use Tab to move through the Moderator controls for each attendee.

    Keep the Attendees panel open at all times

    You can leave the Attendees panel open all the time. Chat with others and see everyone in the session at the same time. You can tell who is away, has their microphone on or is having network connection trouble. All while chatting and participating in the session.

    You need to detach the Attendees panel to keep it open. There are two ways to do this:

    1. Open the Collaborate panel. Drag-and-drop the Attendees icon to the main stage.
    2. Open the Collaborate panel and select Attendees. Select More options at the top of the panel. Select Detach Panel.

    The main stage adjusts so you can still see everything on it. Any video, content, whiteboard and application shared are moved to the left to make room for the panel.

    Close the panel any time. Select More options at the top of the panel. Select Merge Panel.

    Notification settings

    Do you want to be notified when someone joins or leaves a session? How about when posts a chat message? Do you prefer an audio or visual notification?

    Open the Collaborate panel and select My Settings. Select Notifications Settings.

    By default all of the settings are turned on. These settings only turn on/off the notification banners and sounds.

    If you turn these notifications off, you still see:

    • A joining status for the participant in the Participants panel.
    • The number of new messages posted on the chat icon.
    • Hands raised in the Participants panel.
    • The red light over the recording icon when you are recording.

    These are personal settings. Everyone sets their own notifications. Only moderators and presenters can set notifications for when someone raises their hand.

    Mute attendees

    Moderators can mute individual attendees or everyone in a session. This includes attendees using the Blackboard app or the Blackboard Instructor app.

    • Mute individual attendees: From the Attendees panel, point to an attendee with their audio on. Select Moderator controls. Select Mute.
    • Mute all attendees: Select More options at the top of the Attendees panel. Select Mute All.

    Mute everyone

    Mute one attendee

    Muted attendees see a notification telling them that the moderator has muted their microphone.

    Note: Attendees can turn their microphone back on after being muted.

    Manage raised hands

    Attendees can raise their hands any time during your session. They do this to get your attention or ask a question. You can choose to call on them now or close the notification and call on them later.

    An image of a person raising a hand appears beside attendees with their hand raised. Those attendees are also brought to the top of their role list in the Participants panel so they aren't forgotten and are easily found.

    Select Lower hand in the notification to remove raised hands. Close the notification to leave the hand raised and come back to later.

    You can also lower hands from the Attendees panel. Point to the attendee with their hand raised and select Moderator controls. Select Lower hand.

    By default you are notified when someone raises their hand. If you do not see hand raise notifications when attendees raise their hands, check your Notification Settings in My Settings.

    Participant permissions

    Do you want to mute everyone with the role participant while a guest speaker is presenting? Can participants use the whiteboard?

    Decide who can do what in Session Settings any time before or during a session. Open the Collaborate panel and select My Settings. Select Session Settings.

    Not sure where the Collaborate panel is? Jump to Find Your Way Around.

    By default anyone with a participant role is allowed to show their profile picture, share their audio and video, post chat messages, and draw on the whiteboard and shared files.

    More on Session Settings

    Promote attendees

    Are you sharing moderator or presenter roles with someone in your presentation? You can promote attendees to other roles anytime.

    More on the different roles

    Point to an attendee in the Attendees panel and select Moderator controls. Select the role you want to make that attendee.

    Promote all attendees

    You can also have all attendees join as presenters or moderators. From the list of Sessions, find a session. Select Session options and Edit settings. Select Presenter or Moderator in the Guest Role menu.

    This is only available to users with moderator access to the Scheduler, use Collaborate in an LTI compatible LMS, or use Blackboard Collaborate Ultra in their Blackboard Learn course at this time. Not sure which one you use? Jump to Schedule Sessions.

    What can the different roles do?

    Users can be moderators, presenters, participants, and captioners in the Ultra experience.

    • Moderator: Moderators have full control over all content being shared. They can make any attendee a presenter or a moderator. Moderators see hand raise notifications and can lower hands. They can remove attendees from a session, but they cannot remove other moderators. Moderators can set the session settings, including deciding what participants can and can't do.
    • Presenter: The presenter role is designed to allow students to present without giving them full moderator privileges. Presenters can upload, share, edit, and stop sharing content. They can also see hand raise notifications and can lower hands.
    • Participant: Participants can enable and disable notifications, such as when participants enter and leave a session or when someone has posted something to the chat. Moderators decide if participants share audio and video, chat, and draw on the whiteboard or shared files.

      More on participant permissions

    • Captioner: The captioner role is designed to provide an accessible learning experience for students who are deaf or hard of hearing, as well as for students whose native language is different from the moderator's. An attendee is assigned this role by a moderator. The captioner is given an area to type what is being said. Other attendees can view what the captioner is typing in real time. You can have multiple captioners for multiple languages.

      More on being a captioner

    Remove attendees

    Remove an attendee any time you need.

    Point to an attendee in the Attendees panel and select Attendee controls. Select Remove from session.

    Can an attendee rejoin?

    Yes. Attendees are notified about the disconnection, and they are allowed to reconnect.

    Can I remove other moderators?

    No. Moderators can't be removed. You can only remove participants, presenters, and captioners.

    Session attendance report

    Session Attendance Report Introduction

    The Session attendance report provides an overview of when participants joined and left sessions. It also gives you an idea of how long participants were present in the session on average.

    If you sessions are used more than once, there is a report for each time it was used.

    Select View report to see the full report. See when each participant joined and left the session. With this knowledge, check in with individual participants to see if they were having any technical issues or need a quick review of what was presented and discussed.

    View session reports

    You can view reports from the list of sessions in your Blackboard Collaborate tool.

    1. Find the session you want to see a report on, and select the Sessions options menu.
    2. Select View reports.

    If you don't see View reports, it is not available on your system.

    Managers can view reports for all sessions. To learn more, see Session attendance reports for managers.

    Print session attendance report

    Print reports

    Create a printable version of the full report.

    1. Find the report you want to print and select View report.
    2. Select Printable.
    3. Print the page.

    The printable version of the report includes all participants for the date range selected. If you filter your report by user and select Printable, the printable version shows all users. Not just the one searched for.

    Filter reports

    Filter your report list by date range and attendee.

    • By date range: From the main Reports page, select Show Reports In A Range from the Show Reports menu.
    • By attendee: From the full report page, select Search. Type the name of the attendee you are looking for.

    Session ID session attendance report

    Session ID

    The Session ID in the report is a unique session identifier. It includes information Blackboard support can use to troubleshoot issues with the session.

    1. Submit a case on Behind the Blackboard (available in English only)
    2. Describe your issue in detail. The more detail the better.
    3. Include these details in the description.
      • Session identifier
      • Session name
      • Start and end date and times