Moderators can record their sessions and share them. The recordings are saved as MP4 files. Users can stream or download them to view them. Recordings capture the audio, video, and any content that is shared during a session. Recordings also capture any real time captions or subtitles available during the session. If there are more than one caption available during the session, the recording captures only the first one.

More on recordings for moderators


Recording content

Collaborate Recording Content

Recorded sessions are saved as MP4s. Recordings include activity in the live session.

  • Audio
  • Any content shared or active speaker video. If both are shared during the session, only the content shared is recorded.
  • Captions entered during the live session or added later by a moderator. Only one caption track is available. If your session had more than one caption track, only the first available one is captured.
  • Chat messages in the Everyone channel. Private messages and chat messages in breakout groups are not recorded.

Only moderators can turn recording on in sessions.

Everyone can view the recordings from any device as often as they want. There are no view limits.

Recordings need to be converted into a playable format before viewing. The first time a recording is accessed the conversion begins. It may take a few minutes but once is has been done the recording can be viewed by everybody.


Recording and storage

Session files and recordings are stored Amazon's S3 service by region.

Stored data regions
Regions Amazon Web Service (AWS) zone
US US-East (Virginia)
EU Ireland

AU

Sydney
CA Montreal

MP4 Recordings created before November 24, 2018 in the AU and CA regions are stored in Ireland. Learn more about AU and CA recordings on Behind the Blackboard (available in English only).

Amazon S3 uses Amazon CloudFront caching to speed up access to files stored. Those files can be cached for no less than 24 hours on the CloudFront edge server.

If you are hosted on AWS Ireland, the file may be cached on a United States hosted Amazon CloudFront edge server. This depends on your location.

If your data can't be stored in Ireland, you can disable persistent content and recordings. Submit a request to turn off these features on Behind the Blackboard (available in English only).

More on Collaborate with the Ultra experience file and recording storage on Behind the Blackboard (available in English only)

Filter and Search for Collaborate Recordings


Filter and search for recordings

You can filter the list of recordings that appear by all recent recordings made in the last 30 days and recordings in a date range. Use the filter to help you find the recording you are looking for.

If you know the name of the recording you are looking for, select Search Recordings and type the recording name.

Edit Collaborate Recording Names


Edit recording names

The Collaborate Scheduler is available in Blackboard Learn and LTI compliant LMS courses. The Collaborate Scheduler is not available in the Blackboard Open LMS Collaborate activity module.

Give your recordings a new name.

  1. From the Collaborate scheduler, select Recordings and find the recording you want.
  2. Open the Recording options and select Edit name.
  3. Change the name and select Save.

The recording name always begins with the session name. Edits to the name change the text after the backslash (/) only.

Delete Collaborate Recordings


Delete recordings

The Collaborate Scheduler is available in Blackboard Learn and LTI compliant LMS courses. The Collaborate Scheduler is not available in the Blackboard Open LMS Collaborate activity module.

  1. From the Collaborate scheduler, select Recordings and find the recording you want.
  2. Open the Recording options and select Delete.
  3. Select the Yes, Delete It button to confirm.

Share Collaborate Recordings


Share your recordings

Students can find session recordings from in their course. Where the recordings are depends on your institution. Tell your students how to find them.

You can also share your recordings with anyone not in a course with a recording link. Check your email for a recording link when you stop recording a session. You can also copy the recording link from the Recording page.

Links for the recordings are obfuscated, which means that the links use random characters instead of descriptive file names. This helps ensure that users can only view a recording if they have the link. To allow guests to view recordings, access to the recordings is not restricted and recordings don’t require a password. This means that anybody who has access to the link can watch the recording and can also share the link with others. Please keep this in mind before sharing links of recordings with potentially confidential or otherwise sensitive content.

  1. Go to your Recordings page.
  2. Find the recording you want to share and open the Recording options menu.
  3. Select Copy Link.
  4. Share the public link with anybody.

Add Captions to Your Collaborate Recordings

Add captions to your recordings

If you used live closed captioning in your session, there are captions with your recording already!

Add captions to your videos to engage all learners. Captioning video creates accessible content for individuals who are deaf or hearing impaired. Captions can help all students consume the video content. The uses for captions are limitless.

Examples

  • Anyone working in a noisy environment can read captions.
  • Non-native speakers can read captions in their own language.
  • Students learning to read can follow along with the speaker.
  • Students can see the spelling of terms that will be on a test.
  • Anyone can search the session for key terms.

You can upload Video Text Tracks (VTT) caption and SubRip Subtitle (SRT) files to add or replace captions in recordings.

To learn more about VTT caption files, visit W3C WebVTT and Mozilla WebVTT.

To learn more about SRT files, visit the SubRip topic on Wikipedia and How to Create an SRT File by 3Play Media.

  1. From Collaborate scheduler, select Recordings and find the recording you want.

    The Collaborate Scheduler is available in Blackboard Learn and LTI compliant LMS courses. The Collaborate Scheduler is not available in the Blackboard Open LMS Collaborate activity module.

  2. Select the Recording options menu, and select Add caption source.
  3. Browse for the VTT file and upload it.

Overwrite captions

Recordings with captions have a Closed caption options menu. Open that menu if you want to overwrite the captions.

  1. From Recordings, find the recording you want.
  2. Select the Closed captions options menu, and select Overwrite caption source.
  3. Browse for the VTT file and upload it.

Auto-generate captions

Auto-generating captions is available through our seamless integration with 3PlayMedia. You must have a 3PlayMedia license and account to use this feature. We set up the integration for you. If you want the integration, submit a case on Behind the Blackboard (available in English only).

Learn more about 3PlayMedia on their website

Use the Recording options to auto-generate captions.

  1. Open the Recordings page in Collaborate Scheduler.
  2. Find the recording and open the Recording options.
  3. Select Auto-generate captions.

The generated captions will be available to anybody who has access to the recording.


FAQs

Do I need to configure my firewall to view recordings?

Most institutions allow access to the Amazon AWS service. If you have trouble accessing recordings, visit these resources to learn more.

Firewall and proxy settings

Networking article on Behind the Blackboard

Do deleted recordings count against the institution's storage quota?

Yes. The deleted recording still exists on the AWS servers. So it still counts against the storage quota. Submit a request to delete the recordings from the AWS storage servers.

Can I track who has viewed the MP4?

No, you can't track who viewed the MP4.

Can I password protect a recording?

No, you cant password protect your recordings.

Can I migrate my Collaborate Original recordings?

Collaborate Original recording file formats are VCR. Collaborate Ultra are MP4. There is no way to migrate Collaborate Original recordings into the Ultra format. All VCR and MP4 recordings for Collaborate Original remain available for use.

Can I set the Blackboard Collaborate building block to only allow recording access?

Yes. Blackboard Learn administrators can give users access to their building block recordings.

How to Enable Recordings only on the Blackboard Collaborate Building Block (available in English only)

What are my Collaborate with the Ultra experience recording storage limits?

Collaborate recording storage limits:

  • Collaborate with the Ultra experience: 500 GBs
  • Collaborate with the Original experience: 50 GBs

Is there a MP4 Viewing Limit?

No. There are no MP4 viewing limits.

How long are my recordings stored?

There is no limit on the amount of time a Collaborate Ultra recording is stored.