Email

Clients using a no-reply address within their own domain should add "include:mh.blackboard.com" to their SPF record.


LDAP, CAS, and other AAA solutions

Virginia, USA (V5P)

  • Outbound: 34.195.222.109
  • Inbound connectivity: N/A
  • SFTP Connection: sftp02-na.blackboardopenlms.com

Frankfurt, Europe (E3P)

  • Outbound: 35.156.80.209
  • Inbound connectivity: N/A
  • SFTP Connection: sftp02-eu.blackboardopenlms.com

Singapore (Z1P)

  • Outbound connectivity: 52.76.28.220
  • Inbound connectivity: 54.254.166.136, 54.254.137.246
  • SFTP Connection: sftp01-ap.blackboardopenlms.com

Sydney, Australia (S2P)

  • Outbound connectivity: 13.54.73.224
  • Inbound connectivity: N/A
  • SFTP Connection: sftp02-au.blackboardopenlms.com

Sao Paulo, Brazil (B1P)

  • Outbound connectivity: 52.67.164.27
  • Inbound connectivity: N/A
  • SFTP Connections: sftp01-sa.blackboardopenlms.com

If you're using a Linux machine to connect, the account trying to connect has a ~/.ssh/known_hosts file, in which there is an entry for the SFTP service. To connect, either edit that file and remove any references to the servers and try to connect again, or use the following command: ssh-keygen -R sftp02-na.blackboardopenlms.com


AWS Inbound

AWS utilizes dynamic IP ranges across multiple availability zones for stability reasons. As a result, we use CNAME DNS records for your Moodle sites and can't accurately guarantee the IP address for your site won't change. If you require whitelisting of your site, AWS recommends utilizing whitelist based on DNS resolution. This will ensure continued access in the event of an IP change.