Get Blackboard Data 

Get access to Blackboard Data by submitting a Behind the Blackboard ticket: 

  1. Login to Behind the Blackboard.
  2. Select Create a case under the Support section. 
  3. Fill in the required information on the form: 
    • Environment: Learn SaaS 

    • Issue Topic: SAAS Operations Request 

    • Functional Area: Blackboard Data 

  4. Provide names, emails, and roles for up to 20 individuals to get Blackboard Data user accounts. 

  5. Once provisioned, activate accounts by performing a first-time password reset.

Current Blackboard Data  Availability 


Current Blackboard Data and Reporting Availability
Learn SaaS
Hosting Region*
Blackboard Data Technical Availability Blackboard Data Developer Blackboard Data Reporting
US-East-1 (USA) Yes Yes Yes
CA-Central-1 (Canada) Yes Yes Yes
EU-Central-1 (EU-Frankfurt) Yes Yes Yes
AP-Southeast-1 (AP-Singapore) Yes Yes Yes
AP-Southeast-2 (AP-Sydney) Yes Yes Yes


*Important Note: Blackboard Data can only access your Blackboard Collaborate data if it is hosted in the same region as your Blackboard Learn. For more information, please visit the Blackboard Collaborate Networking Information page on Behind the Blackboard.