Unified Blackboard App 9.4

Date Updated: 6 May 2024

We've made the following improvements and addressed the following issues:

iOS and Android:

New feature:  

  • Users can view observer/follower information in the Grades tab.

Issue resolved:  

  • A regular column in the mobile app now displays only letters as intended.

iOS

Bug Fix:  

  • Users can save the last test question without any difficulties.

Related Blackboard Learn Updates


Unified Blackboard App 9.3

Date updated: 8 April 2024

IOS and Android

Features introduced in this release:

  • Landing pages redesigned in card layout to improve user experience across devices and screen sizes.

Bugs resolved:

  • Offline content icon not displayed when Course Content page opens.
  • Error message when creating office hours in Calendar page.
  • Hide Course option on Course Timeline causes app logout.
  • Assignment submissions accepted after Display Until date in Ultra.
  • Announcement notification opens incorrect assignment.

Android

Bugs resolved:

  • Language discrepancy in app configuration. 

Blackboard App (Android 9.2.1)

Date Updated 14 March 2024

Android

In this release we've made some small improvements and squashed few bugs.


Unified Blackboard App 9.2

Date Updated: 7 March 2024

iOS and Android

Features introduced in this release:

  • Gradebook Column Statistics on mobile, enabling instructor’s view of statistics for gradable items. 

Bugs resolved:

  • Inconsistent behavior of back button from LTI Launches.
  • Inability to access videos from app.
  • Course Banner image does not match on Course Tab and inside course.

iOS

Please note:

  • Google CAS identity provider is not compatible with iPhone version of Blackboard Mobile App.

Android

Bugs resolved:

  • Android displays non-functioning Access Native buttons.

Blackboard App (iOS 9.1.3; Android 9.1.1)

Date Updated: 21 February 2024

iOS and Android

Improved school/workplace search in the app. The improved search is more accurate and responsive. 

Unified Blackboard App 9.1.2

Date Updated: 7 February 2024

iOS and Android

In our recent update, we fixed an issue which caused incorrect landing pages to display in the mobile app after login. Users can expect more accurate and reliable page rendering.

Unified Blackboard App 9.1.1

Date Updated: 6 February 2024

iOS 

This update addresses and resolves crashes reported on iPad devices within the Blackboard Learn Mobile App. The fix focuses on enhancing stability and overall performance, providing users with a more seamless experience. Users are strongly advised to update to the latest version to benefit from these improvements.

Unified Blackboard App 9.0

Date Updated: 5 January 2024

iOS and Android

In this release we are introducing the following features: 

  • System administrators can enable Force to Web login using Multi-Factor Authentication (MFA) in the mobile app.  
  • Users can access test logs of student test activity directly within the mobile app.  
  • Instructors can manage and remove unused content from Content Collection within the app.
  • New compact grid view enhancement to the Gradebook improves grading experience in app.
  • Improvements to the columns capability within grading flow.  
  • New Help Center feature in the mobile app provides users with quick access to support content and resources.  

Related Blackboard Learn Updates



Unified Blackboard App 8.11

Date Updated: 11 December 2023

iOS and Android

In this release we are introducing the following features: 

  • Instructors can manage and remove unused content within the app. 
  • Enriched Grades landing page now includes due dates, items to grade and recently graded items. 

iOS

The following bugs are fixed in iOS:  

  • Student submission displaying wrong date. 
  • App crashes when the instructor user logs out. 
  • Dropdown contents not aligning properly on the Grades Landing Page. 
  • Grade pill issues with display. 
  • Student submission dates are not displayed on content items.

Android

The following bugs are fixed for Android: 

  • Student submission displaying wrong date. 
  • Dropdown contents not aligning properly on the Grades Landing Page. 
  • Grade pill issues with display. 
  • Student submission dates not displayed on content items. 
  • App crashes after selecting the SCORM package.   

For administrators: There are no configurations needed. 


 


Unified Blackboard App 8.10.1

Date Updated: 9th November 2023

iOS and Android

In our recent update, we have identified challenges affecting user experience:

  • Slow loading of grades on the landing page (Applicable to Android only)
  • Difficulties launching Class (formerly Collaborate)
  • Users facing obstacles in submitting assignments in the Original View course

We apologize for any inconvenience caused and appreciate your patience as we address these issues in this patch release.
 

For administrators: There are no configurations needed. 


Unified Blackboard App 8.10

Date Updated: 3rd November 2023

iOS and Android

In this release, we're delivering several bug fixes:

  • Resolved timer issues in Questions and Tests exceptions.
  • Rubric percentages in the Blackboard App are now displayed accurately, with no more 0-0 values.
  • Addressed issues related to editing and saving user profiles, including problems with website links in the same place.
  • Fixed issues with links on the login page.
  • Improved performance with faster session renewal.
  • Eliminated Red Banner issues associated with Concurrent Sessions.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.9

Date Updated: 9th October 2023

iOS and Android

New security feature required by institutions seeking IL4 security certification:

  • Concurrent Session Control: Now enforces one session per user, automatically logging out inactive sessions on multiple devices.

Features:

  • Enhanced Message Control: Instructors can now manage student message access
  • Newly iOS 13 is supported, discontinuing older versions

Bug Fixes:

  • SCORM Opening Issues
  • Tab Opening Issues
  • Issues with adding attachments and submitting Discussions
  • Face ID Issues
  • App Crashes
     

For administrators: The concurrent session control will be set as a default for institutions requiring IL4 certification. Please check the admin panel, if your setting is according to your institution's needs.


Unified Blackboard App 8.8.2

Date Updated: 3rd October 2023

iOS and Android

In this update, we're addressing frequent logouts based on your feedback. While these logouts may seem like an issue they're a new security feature required by some institutions. We're making a temporary change that allows for longer sessions.
Please be aware that institutions requiring IL4 certification will have a default 25-minute session timeout in the future, which we can't alter. We appreciate your patience as we work towards a solution that meets everyone's needs for a smoother experience.

For administrators: There are default times for session timeout set, please update these accordingly to your institution's needs in the admin panel. 


Unified Blackboard App 8.8.1

Date Updated: 12h September 2023

iOS

Following our recent release, we identified a few login issues within the app. We're rolling out this update to address them. We deeply regret any inconvenience and appreciate your understanding.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.8

Date Updated: 8th September 2023

iOS and Android

New Features:

  • In this release, the institutions will now have the option to administrate the availability of messages. Users will have a new experience in Messages, improving the way to identify new and unread messages.
  • On the grades landing page, users will be able to see the overall course grades for each course. 
  • Now, when the administrator sets a time for inactive session termination, the auto login feature in the app will no longer renew the session, and the user will be notified before being logged out.

Bug fixes:

  •  Activity stream content issue
  • Crashes for Original Course messages
  • Pronunciation and profile color issue
  • Issues with downloading files
  • Three dot menu inconsistencies

We hope this update will provide better support and we are sorry for the inconvenience these issues have caused our users.
 

For administrators: There are default times for session timeout set, please update these accordingly to your institution's needs in the admin panel. 


Unified Blackboard App 8.7.2

Date Updated: 24th August 2023

iOS and Android

In this patch release, we are issuing a fix to crashing issues we have discovered during our testing.
We hope this update will provide better support and we are sorry for the inconvenience these issues have caused our users.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.7.1

Date Updated: 16th August 2023

iOS and Android

In this patch release, the issue related to the SSO link not reading the SSO session after logging into the mobile app has been resolved. Clients experiencing this problem will now find that the LTI link correctly reads the SSO session and no longer prompts for additional logins on the mobile app, aligning with the expected behavior seen on web browsers.

We hope this update will provide better support and we are sorry for the inconvenience these issues have caused our users.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.7.0

Date Updated: 3rd August 2023

iOS and Android

New Features:

  • Receive warnings before forced re-authentication or concurrent session logouts when required by your institution
  • New Course status indicators
  • New label for unavailable messages when switched off by institution/instructor

Bug Fixes:

  • Grades order now matches your preferred order in the desktop browser
  • Fixed inaccessible content collection and navigation issues

We hope this update will provide better support and we are sorry for the inconvenience these issues have caused our users.
 

For administrators: There are no configurations needed to acquire this release.  Configuration for the forced re-authentication and concurrent session logouts can be set in the desktop version of Learn. 


Unified Blackboard App 8.6.0

Date Updated: 7th July 2023

iOS and Android

In this update, we bring you:

  • Messages now respect admin settings to hide disabled course messages
  • Resolved expired passwords issue
  • Enhanced course settings with new options, relocated for better accessibility
  • Fixed missing content issue
  • Redirecting issue resolved for uninterrupted pronoun sound play
  • Bug fixes to push and calendar notifications

For administrators: There are no configurations needed. 


Unified Blackboard App 8.5.0

Date Updated: 2nd June 2023

iOS and Android

In this update, we bring you several bug fixes:

  • Issues with hidden/exposed discussion boards
  • Courses displayed outside of the current term
  • Notification issues

For administrators: There are no configurations needed. 


Unified Blackboard App 8.4.0

Date Updated: 5th May 2023

iOS and Android

In this update, we bring you several bug fixes:

  • Language issues
  • Errors with grading rubrics
  • Issues with VoiceThread

We hope this fix will provide better support and we are sorry for the inconvenience these issues have caused our users.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.3.1

Date Updated: 21st April 2023

iOS and Android

In this release, we’ve made some small improvements and squashed a few bugs.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.3.0

Date Updated: 10th April 2023

iOS and Android

In this update, we bring you several bug fixes to the issues you have reported:

  • Missing grades columns
  • Announcements issues for custom roles
  • Issues with profile image loading
  • Language issues

For administrators: There are no configurations needed. 


Unified Blackboard App 8.2.2

Date Updated: 4th April 2023

iOS and Android

We have discovered issues connected with password restrictions and admin intervention to user password changes. This update provides a remedy for this bug. We apologize for any inconvenience caused.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.2.1

Date Updated: 13th March 2023

iOS and Android

After our last update, we identified a couple of issues that were breaking the user experience. We are bringing the new update that fixes the crashing, Login, Calendar issues, and authentication issues. we sincerely apologize to our user for any inconvenience.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.2.0

Date Updated: 3rd March 2023

iOS and Android

In this new update, we bring you a couple of improvements and bug fixes that will prevent crashes and issues with grades and courses. The big change that is released in this version is the possibility to update the user profile and all available information from the app.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.1.0

Date Updated: 6th February 2023

iOS and Android

Shortly after our previous update, we offer a couple more improvements to the app that will help with the stabilization and crashes. Among others, we fixed issues with notifications, materials, ZOOM videos, Collaborate sessions, and PDF downloads.

For administrators: There are no configurations needed. 


Unified Blackboard App 8.0.0

Date Updated: 25th January 2023

iOS and Android

This version update brings a couple of exciting new features as well as improvements, bugfixes, and optimizations:

  • Fixed language issues, mainly with Portuguese
  • Fixed due dates
  • Fixed opening assignments and notes
  • Improvements to the profile page
  • View the expanded profile page
  • Play pronunciation
  • Update user profile image

For administrators: There are no configurations needed. 


Unified Blackboard App 7.10.0

Date Updated: 22nd December 2022

iOS and Android

In this release, we bring you improvements to the following issues. These will help with app stabilization and optimization:

  • Wrong format of Due dates
  • Issues with downloading course materials
  • Issues with downloading files in Ally
  • Wrong redirection
  • Blank institution pages
  • Issues with opening mp4 links
  • Issues with HTML and LTI links

For administrators: There are no configurations needed. 


Unified Blackboard App 7.9.0

Date Updated: 10th November 2022

iOS and Android

Last couple of weeks we were working relentlessly on fixing issues that you, our users, are reporting to us. With this release, we bring the following bug fixes and improvements:

  • Issues with push notifications not sending users to the right locations
  • Courses display issue
  • Due date error messages
  • Additional improvements to help with latency and freezes

For administrators: There are no configurations needed. 


Unified Blackboard App 7.8.2

Date Updated: 21st October 2022

Android

With this release, we have fixed the issue that has prevented our users from loading courses on the Android App. We sincerely apologize to all our users affected by this bug.

For administrators: There are no configurations needed. 


Unified Blackboard App 7.8.1

Date Updated: 18th October 2022

iOS and Android

With this release, we have fixed the crashing issue when opening courses and made some minor improvements. We sincerely apologize to all our users affected by this bug.

For administrators: There are no configurations needed. 


Unified Blackboard App 7.8.0

Date Updated: 13th October 2022

iOS and Android

 

With this release, we are introducing new and improved settings as well as a couple of bug fixes. We combined the best from the desktop with the mobile-specific settings to provide our users more control over their accounts and the app. There are new sections that will allow users to use for example Touch ID and manage their notifications and much more.

For administrators: There are no configurations needed. 


Unified Blackboard App 7.7.1

Date Updated: 29th September 2022

iOS and Android

In this release, we’ve made some small improvements and squashed a few bugs.

For administrators: There are no configurations needed. 


Unified Blackboard App 7.7.0

Date Updated: 13th September 2022

iOS and Android

In this release, we are changing our branding strategy. Our app has a new name and iconography that corresponds more with the style we adopted after app consolidation.  

For administrators: There are no configurations needed. 


Unified Blackboard App 7.6.1

Date Updated: 10th August 2022

iOS and Android

In this release, we’ve made some small improvements and squashed a few bugs.

For administrators: There are no configurations needed. 


Unified Blackboard App 7.6

Date Updated: 8th August 2022

Blackboard Learn SaaS, Blackboard Learn 9.1
Ultra Experience, Original Experience
Ultra Course View, Original Course View
Impact: Instructors, Assistants, and Graders

In the past, we had two separate mobile apps: the Blackboard App and the Blackboard Instructor App. The two apps caused confusion for many instructors. They did not realize that they needed to use a different app to manage their courses.

With this release, we are consolidating to a single app for both instructors and students. The user experience will change based on the user’s role within a course. Instructors can use the updated Blackboard app for both Original and Ultra courses.

Action needed: Support for the Blackboard Instructor iOS and Android apps ends in September 2022. Instructors, Assistants, and Graders should download the Blackboard app for iOS or Android.

For administrators: There are no configurations needed. We encourage admins to notify instructors of the need to download a different app.



Blackboard App 7.5

Date Updated: 7th July 2022

iOS and Android

In this release, we fixed:

  • An issue that prevented some users from being able to login properly when using force to web authentication.
  • An issue that prevented users in accessing the courses that has custom availability (or) duration for the course, overriding the term’s duration settings.

Blackboard App 7.3

Date Updated: 25 May 2022

iOS and Android

In this release, we:

  • Fixed an issue where some iOS users couldn't sign in properly.
  • Made some small improvements and squashed few bugs for Android

Blackboard App 7.2.1

Date Updated: 11 May 2022

iOS

In this release, we fixed an issue that prevented some users from being able to login properly.


Blackboard App 7.2

Date Updated: 25 April 2022

iOS and Android

In this release, we fixed these issues:

  • An issue with displaying feedback comments that are saved as draft
  • An issue with discussion threads not loading
  • Single Sign On (SSO) login issue for mobile app (only iOS)

Blackboard App 7.1.2

Date Updated: 17 March 2022

Android

In this release, we fixed an issue where content was not downloading for offline view.


Blackboard App 7.1.1

Date Updated: 17 March 2022

iOS

In this release, we’ve fixed an issue where content was not downloading for offline view.


Blackboard App 7.1.1

Date Updated: 11 March 2022

Android

In this release, we fixed a bug where the institution page was crashing for some users. Now the page no longer crashes. 


Blackboard App 7.1

Date Updated: 7 March 2022

iOS and Android

In this release, 

  • Students can now access the institution pages from the mobile app.
  • Point-based and point-range rubrics of Ultra courses is now supported.
  • We fixed a few bugs related to LTI.

Blackboard App 7.0

Date Updated: 11 February 2022

iOS and Android

In this release, we updated mobile to support the new setting for tests and assignments that allow instructors to prohibit submissions after due dates.

We also fixed a bug where students couldn't see the list of recordings available in a course. Now students can view the list.


Blackboard App 6.12

Date Updated: December 15, 2021

iOS and Android

In this release we’ve squashed a few bugs and resolved app crashes.


Blackboard App 6.11

Date Updated: November 10, 2021

iOS and Android

In this release we’ve made small improvements to Progress Tracking.

We’ve also resolved bugs displaying incorrect rubric criteria.


Blackboard App 6.10.1

Date Updated: October 28, 2021

Android

In this release we’ve fixed an issue of collab sessions not loading within the course.


Blackboard App 6.10

Date Updated: October 20, 2021

iOS and Android

In this release we’ve made some small improvements and squashed a few bugs.


Blackboard App 6.9.1

Date Updated: October 7, 2021

Android

In this release we’ve fixed an issue of Collaborate sessions not loading within the course for Android users.


Blackboard App 6.9

Date Updated: September 27, 2021

iOS and Android

In this release we’ve improved the app login process for you! We’ve also made some small improvements and squashed few bugs.

You will need minimum iOS version 12.0 to access the new improvements. 


Blackboard App 6.8.1

Date Updated: September 6, 2021

iOS and Android

In this release we’ve squashed some bugs and made some minor improvements.


Blackboard App 6.8

Date Updated: August 30, 2021

iOS and Android

In this release we’ve added journals to your courses!

You’ll now be able to:

  • Communicate privately with your instructor via journal
  • Add rich text and media when composing entries and comments

We’ve also made some small improvements and bug fixes.

Journals are only available for Ultra course view in the Blackboard app. 


Blackboard App 6.7

Date Updated: August 6, 2021

iOS and Android

In this release we’ve added progress tracking to your courses!

You’ll now be able to:

  • Keep track of where you are with your course contents and assessments
  • Mark content items complete
  • Auto complete certain content items

We’ve also made some small improvements and bug fixes.


Blackboard App 6.6

Date Updated: July 26, 2021

iOS and Android

In this release we’ve revamped the discussion board for Ultra courses!

You’ll now be able to:

  • Access group discussions and graded discussions
  • Add rich text and media when composing discussion threads and replies

Blackboard App 6.5

Date Updated: June 23, 2021

iOS and Android

In this release, we’ve added improvements to grading:

  • Your overall grade value will now be displayed in percentage. 
  • We’ve also made some small improvements and bug fixes.

Blackboard App 6.4

Date Updated: May 26, 2021

iOS and Android

In this release, we’ve added improvements to Collaborate! You’ll now be able to:

  • Access all recordings available in Collaborate
  • Receive reminders for live Collaborate sessions We’ve also made some small improvements and bug fixes.

These functionalities are only available for Ultra courses and requires minimum Learn version 3900.12.0.


Blackboard App 6.3

Date Updated: April 26, 2021

iOS

In this release we’ve fixed:

  • An issue where grades for tests are not shown when the test has been made unavailable in an Original course
  • An error when opening BeeLine Reader alternative formats
  • A problem where incorrect announcements were loading when opened on the activity stream
  • An issue where course pages do not properly load after viewing content

Android

In this release, we’ve made some minor improvements and bug fixes.


Blackboard App 6.2.2

Date Updated: March 30, 2021

iOS

In this release we’ve fixed a crash when opening courses, squashed some small bugs, and made some minor improvements.


Blackboard App 6.2.1

Date Updated: March 30, 2021

Android

In this release we’ve fixed a crash when opening courses, squashed some small bugs, and made some minor improvements.


Blackboard App 6.2

Date Updated: March 8, 2021

iOS and Android

In this release, we’ve added messages to your courses.

You’ll now be able to:

  •  Access all messages from your courses
  •  Add rich text and media when composing messages
  •  Receive push notifications for new messages

We’ve also made some small improvements and bug fixes.  

Minimum Learn Version 3900.2 is required to support Messages on the Blackboard Mobile App. 


Blackboard App 6.1

Date Updated: February 17, 2021

iOS

In this release, we’ve:

  •  Improved support for content linked in files when offline
  •  Fixed an issue where users were unable to access grade details and feedback in Ultra courses
  •  Fixed an issue that incorrectly labeled “draft” discussion board posts as “submitted”.

If you are experiencing issues logging in to the app, please reach out to your school/institution as they manage access to your courses. 

Android

In this release we’ve:

  •  Improved support for content linked in files when offline.
  •  Fixed an issue where users were unable to access grade details and feedback in Ultra courses.
  •  Resolved an issue where discussion board items were not updating after deleting.
  •  Fixed an error when accessing Blackboard Assist.

If you are experiencing issues logging in to the app, please reach out to your school/institution as they manage access to your courses. 


Blackboard App 6.0.1

Date Updated: February 4, 2021

iOS

In this release, we’ve fixed an issue that resulted in displaying multiple different questions randomly in a Test.  


Blackboard App 6.0

Date Updated: February 1, 2021

iOS and Android

In this release, we’ve improved access to Zoom LTI sessions. 


Blackboard App 5.11.2

Date Updated: January 25, 2021

iOS and Android

In this release, we’ve fixed an issue that resulted in some users being frequently logged out. 


Blackboard App 5.11.1

Release date: January 20, 2021

iOS and Android

In this release, we’ve fixed an issue that prevented some users from being able to access the upcoming courses. 

 


Requirements

Blackboard App Requirements
RequirementDescription
Blackboard Learn Minimum Versions

Q4 2018 | Q2 2019 | Q4 2019 or Blackboard Learn SaaS*

*The Blackboard app functions in a limited capacity on older Blackboard Learn releases. Some features may not be available or fully functional on these releases: October 2014 | Q4 2015 | Q2 2016 | Q4 2016 | Q2 2017 | Q4 2017 | Q2 2018

Mobile Web Services Building Block

Blackboard recommends using version 94.9.12+ of the Mobile Web Services Building Block to ensure the best experience with the Blackboard app. The Mobile Web Services Building Block must be activated and registered with the Mobile Central Service to use the Blackboard app. To learn more, see Release Notes for Mobile Web Services (available in English and Spanish only).

Mobile Web Services Building Block 94.9.6 is required for versions prior to Q4 2015.

Device OS

iOS 13+

Android 11+

Please be advised that while the Blackboard app and Blackboard Instructor app can run on Android 6 and above, Google only provides security updates and support for Android 8 and above.

Markets and verticals

The Blackboard app is available in all regions, countries, and territories supported by the Google Play and Apple App stores. The app is available to NAHE, ProEd, and K-12 clients for iOS and Android.

Description

The Blackboard app is designed especially for students and offers students an intuitive way to view and interact with courses. Students can receive mobile updates about courses, take assignments and tests, participate in discussions, join Collaborate sessions, and view grades.

The Mobile Web Services Building Block has been updated to provide additional data and functionality for the Blackboard app. To deliver the best user experience for the Blackboard app, we recommend that you update the Mobile Web Services Building Block to Version 94.9.12+.

Features

See the Blackboard app feature guide for a list of tools and capabilities in the app.

Additional notes for administrators:

Language support

The language localization of the app is inherited from the device OS language setting, not the Blackboard Learn user language preference. Localization affects the language of the native user interface, but it does not affect course content.

  • Arabic
  • Bulgarian
  • Catalan
  • Czech
  • Danish
  • Dutch
  • Finnish
  • French
  • German
  • Hebrew
  • Italian
  • Irish
  • Japanese
  • Korean
  • Malay
  • Maori
  • Norwegian
  • Nynorsk
  • Polish
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Russian
  • Simplified Chinese
  • Spanish
  • Swedish
  • Thai
  • Traditional Chinese
  • Turkish
  • UK English
  • US English
  • Vietnamese
  • Welsh

Dependencies

  • Blackboard recommends using version 94.9.12+ of the Mobile Web Services Building Block to ensure the best experience with the Blackboard app. The Mobile Web Services Building Block must be activated and registered with the Mobile Central Service to use the Blackboard app. To learn more, see Release Notes for Mobile Web Services (available in English and Spanish only).
  • Mobile Backend as a Service (MBaaS).

App installation

Students can follow these steps to download and install the Blackboard app.

  1. From your device, access the appropriate online store.
  2. Search for Blackboard.
  3. Install the Blackboard app on your mobile device.
  4. Open the Blackboard app and search for the full name of your institution.

    If you’re unable to find your institution, try modifying your search. If your school is part of a larger institution or district, try searching for that name instead.

  5. Log in with your Blackboard Learn username and password. These are typically the same credentials you use to access your Blackboard courses on a computer.

Learn more

If you have questions about this update, please reach out to our Blackboard Technical Support team on Behind the Blackboard (available in English only).


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